Remote Client Advocate — Payroll Specialist

Kaizen Lab Inc.; Poland; Remote; PLN 80,000 - 110,000; Full time

Benefits offered by this job

Medical & dental insurance for you and

Life, disability insurance

401(k) with company match

HSA/FSA options

Paid time off

Income growth opportunities

Volunteer opportunities

Career growth

Job summary

Kaizen Lab Inc. is seeking a Client Advocate to join our Client Experience Team. This fully remote role focuses on building positive client relationships, delivering outstanding service, and supporting client needs using our cloud-based Payentry platform.

You will learn system functionality, engage clients with product features, and collaborate with a team dedicated to helping clients succeed worldwide.

Qualifications

• A passion for customer service.
• A high level of integrity always and the capacity to find something positive in everything.
• The ability to challenge thinking and influence others in more productive ways.
• The aptitude to innovate and be passionately exceptional.
• An inquisitive nature and the skill to ask engaging questions.
• A commitment to teamwork.

Responsibilities

• Establish and manage positive relationships with new and existing clients
• Deliver exceptional customer service experience
• Support client's needs and requests
• Responsible for learning and understanding system functionality
• Engage clients in product features and functionality
• Work with a great team to support our clients!
• Utilize our technology to assist with payroll, time & attendance, HR and much more!

Skills

passion for customer service

integrity

challenge thinking

innovative mindset

inquisitive nature

teamwork

Job description

Kaizen Lab Inc. is seeking a Client Advocate to join our Client Experience Team. This fully remote role focuses on building positive client relationships, delivering outstanding service, and supporting client needs using our cloud-based Payentry platform.

You will learn system functionality, engage clients with product features, and collaborate with a team dedicated to helping clients succeed worldwide.