Remote Change Coordinator – ITIL/Networks (EN/DE)

emagine; Polska; Teletrabalho; PLN 199 000 - 283 000; Tempo integral

Resumo da oferta

emagine is seeking a Change Coordinator (m/f/d) for the Networks department. This remote, 100% position involves steering and coordinating change requirements within the existing change management process. Meetings and documentation are conducted in English and German.

The role requires fluent English and German, strong ITIL and ServiceNow knowledge, and excellent communication skills to manage CAB meetings, assess risks, and ensure smooth change execution.

Qualificações

• Experience in Change Management within ITIL environments.
• Fluent in English and German, both written and spoken.
• Strong communication and moderation skills.
• Knowledge of ServiceNow and ITIL Change Management.

Responsabilidades

• Review, coordinate, and approve change requirements for the Networks area.
• Organize and document weekly CAB meetings in English.
• Ensure high-quality change planning to minimize risks during implementation.
• Evaluate changes for impacts, risks and dependencies; approve or reject.
• Document risk-reducing measures and rollback plans for changes.
• Coordinate changes with other units and customers; resolve conflicts.
• Suggest improvements to the change process with process owners.

Conhecimentos

Change Management

ITIL

ServiceNow

English

German

Coordination

Communication

Networking/Firewall

Risk awareness

Descrição da oferta de emprego

emagine is seeking a Change Coordinator (m/f/d) for the Networks department. This remote, 100% position involves steering and coordinating change requirements within the existing change management process. Meetings and documentation are conducted in English and German.

The role requires fluent English and German, strong ITIL and ServiceNow knowledge, and excellent communication skills to manage CAB meetings, assess risks, and ensure smooth change execution.