Procurement Ops Specialist | P2P Platform & Enablement

ALK; Kraków; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Multisport card

Private medical care

Life insurance

Sodexo card

Company bikes

Holiday donations

Christmas vouchers

Mobile phones for all employees

Flexible working hours

Birthday day off

Job summary

ALK GBSC is seeking a Procurement Operations Specialist to join our Kraków office and help drive efficient day-to-day purchasing while supporting the Procure-to-Pay platform rollout. You will own low-value purchases, process purchase orders, and provide first-line support to business users in a global procurement environment.

The role emphasizes system testing, data quality, and continuous improvement, collaborating with IT, business units, and Global Procurement to improve usability,

Qualifications

• Experience in operational purchasing, procurement operations, or a similar role.
• Hands-on experience with ERP and/or P2P systems.
• Solid understanding of end-to-end Procure-to-Pay processes.
• Knowledge of regulated environments (e.g. GxP) is an advantage, but not a requirement.

Responsibilities

• Own and execute purchases falling below the value threshold at which category managers assume responsibility, ensuring low-value and tail-spend buying is handled efficiently, compliantly, and through preferred channels where available.
• Execute purchase orders and follow-up in accordance with procurement policies and agreed supplier terms.
• Support requisition-to-order processes within the P2P platform, ensuring correct usage and high data quality.
• Resolve operational purchasing issues related to pricing, deliveries, invoicing, and system workflows.
• Act as first-line support for operational purchasing questions from the business.
• Support the implementation and continuous improvement of the P2P platform.
• Participate actively in testing new workflows, system enhancements, and releases.
• Challenge system outputs and process design to ensure usability, compliance, and business relevance.
• Identify gaps, errors, or inefficiencies and raise improvement proposals to relevant stakeholders.
• Provide best-in-class day-to-day support to business users using the P2P platform.
• Guide users on correct purchasing behavior, system navigation, and process compliance.
• Act as a go-to person for practical questions related to purchasing processes and tools.
• Gather user feedback and convert it into structured input for process and system improvements.
• Support the development of training materials, user guides, and FAQs for purchasing processes and the P2P platform.
• Potentially plan and deliver training sessions for Local Organizations and Business Units during platform rollout and process changes.
• Support change initiatives by communicating clearly about new ways of working and expectations.
• Contribute to documentation and standardization of operational procurement processes.
• Support initiatives aimed at improving data quality for suppliers, catalogs, and transactions.
• Participate in continuous improvement initiatives to increase efficiency, transparency, and user satisfaction.

Skills

Operational purchasing

Procure-to-Pay knowledge

ERP systems experience

Education

Bachelor's degree in supply chain or related field

Tools

ERP systems

P2P platforms

Job description

ALK GBSC is seeking a Procurement Operations Specialist to join our Kraków office and help drive efficient day-to-day purchasing while supporting the Procure-to-Pay platform rollout. You will own low-value purchases, process purchase orders, and provide first-line support to business users in a global procurement environment.

The role emphasizes system testing, data quality, and continuous improvement, collaborating with IT, business units, and Global Procurement to improve usability,