Hybrid Digital Procurement Support Specialist (P2P)

ABB; Kraków; Hybrid; PLN 65,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Annual bonus

Internal share purchase program

Teambuilding activities

Job summary

ABB is seeking a versatile Digital Procure to Pay (P2P) Support specialist in Kraków. You will be the primary contact for users of SAP Ariba and SAP Fieldglass, resolving incidents, guiding users, and ensuring smooth day-to-day operation of procurement platforms.

Join an international, collaborative team and contribute to continuous improvement initiatives. We value a service-oriented mindset, strong communication, and a degree in Business, Logistics, IT, or related fields.

Qualifications

• Experience in system support, shared services, or procurement tools.
• Fluent in English (minimum B2); other languages are a plus.
• Hybrid work model and collaboration with international teams.

Responsibilities

• Act as first point of contact for users across SAP Ariba and SAP Fieldglass.
• Resolve user requests and incidents in a timely, structured manner.
• Diagnose issues, guide users on system functionalities, and escalate to providers when needed.
• Collaborate with stakeholders and IS Delivery teams to ensure system stability.
• Support continuous improvement based on recurring issues and user feedback.

Skills

SAP Ariba

SAP Fieldglass

Procurement tools

Ticket support

English (B2)

Education

Business/Logistics/IT degree

Tools

SAP Ariba

SAP Fieldglass

Job description

ABB is seeking a versatile Digital Procure to Pay (P2P) Support specialist in Kraków. You will be the primary contact for users of SAP Ariba and SAP Fieldglass, resolving incidents, guiding users, and ensuring smooth day-to-day operation of procurement platforms.

Join an international, collaborative team and contribute to continuous improvement initiatives. We value a service-oriented mindset, strong communication, and a degree in Business, Logistics, IT, or related fields.