Onsite IT Support & Travel Coordinator

Xebia Group; Wrocław; On-site; PLN 42,000 - 54,000; Full time

Job summary

Xebia Group in Poland is seeking a Junior IT HelpDesk and Travel Coordinator to join our onsite team in Wrocław. The role blends day-to-day IT support for local users with administrative duties for business travel and expense documentation.

You will support conference rooms, diagnose basic hardware issues, manage IT inventory, and coordinate domestic and international travel, while communicating with internal teams and vendors in English.

Qualifications

• Experience in IT support or office administration
• Knowledge of hardware, peripherals, and networks
• Ability to diagnose basic technical issues
• Familiarity with video conferencing equipment
• Strong organizational skills and multitasking
• Attention to documents and expenses
• Good English communication
• Willingness to work onsite

Responsibilities

• Provide first-line technical support to local users.
• Ensure operation of conference rooms and video conferencing equipment.
• Diagnose and resolve basic hardware and meeting room issues.
• Support the implementation of new technical solutions in the office.
• Maintain inventory of small IT equipment.
• Coordinate purchases of IT equipment and supplies.
• Perform minor hardware repairs.
• Monitor IT equipment and local network.
• Organize domestic and international business travel.
• Verify travel expenses and documentation.
• Ensure flow and organization of travel and admin documents.
• Respond to urgent requests.
• Collaborate with internal teams and external vendors in English.

Skills

IT support

Office administration

Travel coordination

Video conferencing

Diagnostics

Organizational skills

Documentation

Communication

Independence

Proactive

Tools

Video conferencing tools

IT ticketing tools

Travel booking systems

Expense management systems

MS Office

Job description

Xebia Group in Poland is seeking a Junior IT HelpDesk and Travel Coordinator to join our onsite team in Wrocław. The role blends day-to-day IT support for local users with administrative duties for business travel and expense documentation.

You will support conference rooms, diagnose basic hardware issues, manage IT inventory, and coordinate domestic and international travel, while communicating with internal teams and vendors in English.