Senior IT Service Specialist - Global On-Site Support

Your ITeams Sp. z o.o.

Warszawa

Hybrid

PLN 120,000 - 180,000

Full time

14 days+
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Job summary

Your ITeams Sp. z o.o. in Warsaw seeks a Senior IT Service Specialist to deliver on-site IT support for our Warsaw office, handling 1st and 2nd line issues across infrastructure, cloud services, business apps, and end-user devices.

You will work with global IT teams, manage incidents and requests, onboarding/offboarding, asset lifecycle, and office infra upgrades. Travel to other EMEA offices may be required; English fluency is essential, Polish is highly preferred.

Qualifications

  • 3+ years of experience in IT Service Specialist/IT Support or similar role.

Responsibilities

  • Provide 1st and 2nd line IT support for internal users.

Skills

1st and 2nd line support
IT service management
Windows support
Documentation
International teams
Fluent English

Tools

Jira
Confluence
ITSM platforms
Citrix
VMware
Microsoft Azure
Salesforce

Job description

Your ITeams Sp. z o.o. in Warsaw seeks a Senior IT Service Specialist to deliver on-site IT support for our Warsaw office, handling 1st and 2nd line issues across infrastructure, cloud services, business apps, and end-user devices.

You will work with global IT teams, manage incidents and requests, onboarding/offboarding, asset lifecycle, and office infra upgrades. Travel to other EMEA offices may be required; English fluency is essential, Polish is highly preferred.

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