Middle Office Assistant Manager

HS Financial Technologies; Kraków; Hybrid; PLN 150,000 - 230,000; Full time

Benefits offered by this job

LuxMed Premium Package

Life insurance and travel insurance

MyBenefit Platform

Employee Referral Program

Remote/hybrid working opportunities

100% funding for certifications and CP

Technical workshops and soft skills

Sports and Social Club

Job summary

HS Financial Technologies (HSFT) is a leading technology and fund administration partner for asset managers. The Middle Office Team collaborates with global offices to support a growing client base and complex settlements, focusing on trade accuracy and process efficiency.

The role requires 5+ years in middle office with OTC/listed products, strong Excel and English skills, and leadership potential to drive improvements and client service quality.

Qualifications

• Completed bachelor’s degree in business, accounting or finance is preferred
• 5+ years of experience in a fast-paced Middle Office environment with OTC and/or listed products
• Ability to interact with market stakeholders to resolve position and cash breaks
• Strong Excel skills and accuracy in detail

Responsibilities

• Review the trade and cash details of trades and perform street reconciliations
• Confirm and process cash settlement of Resets, Option Premiums and Net cash figures
• Ensure accuracy of all trade bookings, end of day pricing, and client deliverables
• Maintain understanding of multiple clients and processes with knowledge sharing
• Communicate with clients to assist with systems and trade related queries
• Work with middle office, NAV, IT, risk, and investor service teams
• Learn HedgeServ proprietary applications; support tech solutions for client processes
• Conduct regular 1-to-1 meetings, provide support and feedback
• Participate in recruitment activities and hiring decisions
• Support training of team members and broaden client/process knowledge
• Promote workload management and cross-training to strengthen resilience

Skills

Excel proficiency

English communication

Leadership

Problem solving

Education

Bachelor’s degree in business, accounting or finance

Tools

TradeServ

MarkitWire

Osttra

Traiana

Harmony

Bloomberg

DTCC

ICELink

PB Portals

Job description

HS Financial Technologies (HSFT) is a global technology and fund administration partner to alternative asset managers, supporting more than $1 trillion in assets under administration. We serve private equity, private credit, hedge funds, endowments, and others with integrated technology, specialized expertise, and scalable operations.

Our proprietary platform connects data, workflows, and operations across the investment lifecycle, delivering the automation, transparency, and insights clients need to operate efficiently and grow with confidence. Combined with deep expertise across fund accounting, middle office, investor services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at scale.

More than 2,400 professionals across 14 global offices deliver the expertise, responsiveness, and consistency that have made HSFT a trusted partner to alternative asset managers worldwide.

At HSFT, we are committed to helping employees build meaningful, long-term careers through structured development programs, leadership opportunities, and clear paths for growth. Guided by our core values of Relationships, Support, Innovation, and Expertise, we foster a collaborative environment where people are empowered to learn, contribute, and succeed.

We offer flexible working arrangements, comprehensive health and well-being benefits, and a culture that invests in our people because they are the foundation of our success.

Founded in 2008 as HedgeServ, HSFT is recognized as a leading provider of alternative asset services, earning industry recognition across technology, accounting, client service, investor services, and regulatory expertise.

Middle Office Team

The HedgeServ Middle Office department has close links with our Dublin, New York and Sydney office. As we continue through a period of explosive growth, HedgeServ is searching for experienced professional who can make an immediate impact on our growing team. The Middle Office team will work closely with the Dublin department and focus on our large and growing client base, projects and initiatives along with exposure to Hedge Fund Middle Office Space.

Key Responsibilities

• Review the trade and cash details of trades in the market and perform street reconciliations
• Confirm and process the cash settlement of Resets, Option Premiums and Net cash figures
• Ensure the accuracy of all trade bookings, end of day pricing, and client deliverables
• Maintain a broad understanding and oversight of multiple clients and operational processes, ensuring appropriate coverage, knowledge sharing and consistency across the team
• Effectively communicate with clients assisting with all systems and trade related queries
• Work closely with the various middle office, NAV, IT, risk, and investor service teams
• Quickly build a deep understanding of the proprietary HedgeServ applications and platforms
• Support the implementation of technology solutions to improve client processes with our business development team
• Conduct regular 1-to-1 meetings with team members, providing ongoing support and feedback
• Participate in recruitment activities, including interviewing candidates and supporting hiring decisions
• Support the development and training of team members, helping build broader client and process knowledge across the team
• Promote effective workload management and cross-training to reduce dependency on individual team members and strengthen overall team resilience

Job Requirements for the role

• Completed bachelor’s degree in business, accounting or finance is preferred
• 5+ years of experience within a high demand fast paced work environment including experience in the Middle Office Space with strong product knowledge across OTC and/or listed products
• Ability to interact with different market stakeholders to support the resolution of position and cash breaks
• Strong Excel skills with problem solving ability
• Manage multiple tasks effectively in a time-sensitive environment with strong attention to accuracy and detail
• Demonstrates willingness to learn and adopt new technologies
• Strong English verbal and written communication skills
• Demonstrate leadership skills, taking ownership of designated tasks
• Ability to positively influence team morale
• Industry platform knowledge: TradeServ, MarkitWire, Osttra (Markit) Trade Manager, Traiana, Harmony, Bloomberg, DTCC, ICELink and PB Portals is a plus

We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work.

• LuxMed Premium Package
• Life insurance and travel insurance
• MyBenefit Platform
• Employee Referral Program
• Remote/hybrid working opportunities, or from the office
• 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB
• Technical workshops and soft skills training
• Sports and Social Club