Junior IT Systems Administrator — Hybrid, Growth & Impact

Kinguin; Województwo mazowieckie; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work after onboarding

Monthly bonus tied to marketplace

Seniority bonuses

Private Medical Healthcare

Life Insurance

Online Benefit Platform

Mental Health Platform

Sports Card

Discount codes

Job summary

Kinguin seeks an IT Support Specialist to provide on-site and remote assistance, resolving hardware, software, network and access issues. You will administer Microsoft 365, Google Workspace, Active Directory and Entra ID, while managing user accounts and onboarding/offboarding for a growing gaming marketplace.

You will install and maintain Windows and macOS devices, support meetings, IT security, and documentation, with a hybrid work path after a Warsaw onboarding period.

Qualifications

• Basic knowledge of Active Directory, Entra ID, Microsoft 365 and Google Workspace.
• Good knowledge of Windows and basic familiarity with macOS.
• Basic understanding of TCP/IP, DNS, DHCP, VPN, LAN and Wi-Fi.
• Familiarity with ITSM/ticketing systems and basic IT security/IAM principles.
• Practical experience using AI tools to improve IT tasks and troubleshooting.
• Good problem-solving, communication and organisational skills.
• A user-oriented approach, discretion and the ability to stay calm in urgent situations.
• Good command of English, both written and spoken.
• Willingness to work on-site in Warsaw initially, with a hybrid model opportunity afterward.

Responsibilities

• Provide on-site and remote IT support and troubleshoot hardware, software, network and access issues.
• Administer Microsoft 365, Google Workspace, Active Directory and Entra ID.
• Manage user accounts, permissions, access and onboarding/offboarding.
• Install, configure and maintain Windows and macOS devices and IT equipment.
• Handle IT requests and incidents through the ITSM/ticketing system.
• Support meeting rooms, endpoint management and IT security.
• Maintain IT documentation and asset records while improving and automating IT processes.

Skills

Problem solving

Communication

Organisational skills

User-oriented approach

Calm under pressure

English proficiency

Tools

Active Directory

Entra ID

Microsoft 365

Google Workspace

Windows

macOS

ITSM/ticketing systems

VPN

TCP/IP/DNS/DHCP

Job description

Kinguin seeks an IT Support Specialist to provide on-site and remote assistance, resolving hardware, software, network and access issues. You will administer Microsoft 365, Google Workspace, Active Directory and Entra ID, while managing user accounts and onboarding/offboarding for a growing gaming marketplace.

You will install and maintain Windows and macOS devices, support meetings, IT security, and documentation, with a hybrid work path after a Warsaw onboarding period.