Junior System Administrator

Kinguin; Województwo mazowieckie; Vor Ort; PLN 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Hybrid work after onboarding

Monthly bonus tied to marketplace

Seniority bonuses

Private Medical Healthcare

Life Insurance

Online Benefit Platform

Mental Health Platform

Sports Card

Discount codes

Zusammenfassung

Kinguin seeks an IT Support Specialist to provide on-site and remote assistance, resolving hardware, software, network and access issues. You will administer Microsoft 365, Google Workspace, Active Directory and Entra ID, while managing user accounts and onboarding/offboarding for a growing gaming marketplace.

You will install and maintain Windows and macOS devices, support meetings, IT security, and documentation, with a hybrid work path after a Warsaw onboarding period.

Qualifikationen

• Basic knowledge of Active Directory, Entra ID, Microsoft 365 and Google Workspace.
• Good knowledge of Windows and basic familiarity with macOS.
• Basic understanding of TCP/IP, DNS, DHCP, VPN, LAN and Wi-Fi.
• Familiarity with ITSM/ticketing systems and basic IT security/IAM principles.
• Practical experience using AI tools to improve IT tasks and troubleshooting.
• Good problem-solving, communication and organisational skills.
• A user-oriented approach, discretion and the ability to stay calm in urgent situations.
• Good command of English, both written and spoken.
• Willingness to work on-site in Warsaw initially, with a hybrid model opportunity afterward.

Aufgaben

• Provide on-site and remote IT support and troubleshoot hardware, software, network and access issues.
• Administer Microsoft 365, Google Workspace, Active Directory and Entra ID.
• Manage user accounts, permissions, access and onboarding/offboarding.
• Install, configure and maintain Windows and macOS devices and IT equipment.
• Handle IT requests and incidents through the ITSM/ticketing system.
• Support meeting rooms, endpoint management and IT security.
• Maintain IT documentation and asset records while improving and automating IT processes.

Kenntnisse

Problem solving

Communication

Organisational skills

User-oriented approach

Calm under pressure

English proficiency

Tools

Active Directory

Entra ID

Microsoft 365

Google Workspace

Windows

macOS

ITSM/ticketing systems

VPN

TCP/IP/DNS/DHCP

Jobbeschreibung

Kinguin, founded in 2013, has quickly grown to become a major player in the digital entertainment marketplace with 20 million users worldwide. We offer a wide range of digital products, including video games and computer software, and have been a pioneer in supporting the esports industry through sponsorships of tournaments, events, and organisations. At Kinguin, we are committed to innovation and pushing the boundaries of what's possible in gaming. Our team is made up of people from diverse backgrounds and skill sets, all united by their love of gaming and desire to create the best possible platform for our customers. If you value having Passion, Care & Impact in your daily work, you will fit great in our team! You can read more about our values and work here. Let’s shape the future together and make gaming accessible and inclusive for everyone!

What daily challenges are waiting for you?

• Provide on-site and remote IT support and troubleshoot hardware, software, network and access issues.
• Administer Microsoft 365, Google Workspace, Active Directory and Entra ID.
• Manage user accounts, permissions, access and onboarding/offboarding.
• Install, configure and maintain Windows and macOS devices and IT equipment.
• Handle IT requests and incidents through the ITSM/ticketing system.
• Support meeting rooms, endpoint management and IT security.
• Maintain IT documentation and asset records while improving and automating IT processes.

What you need to be successful in this role?

• Basic knowledge of Active Directory, Entra ID, Microsoft 365 and Google Workspace.
• Good knowledge of Windows and basic familiarity with macOS.
• Basic understanding of TCP/IP, DNS, DHCP, VPN, LAN and Wi-Fi.
• Familiarity with ITSM/ticketing systems and basic IT security/IAM principles.
• Practical experience using AI tools to improve IT tasks and troubleshooting.
• Good problem-solving, communication and organisational skills.
• A user-oriented approach, discretion and the ability to stay calm in urgent situations.
• Good command of English, both written and spoken.
• Willingness to work on-site in Warsaw initially, with a hybrid model opportunity afterward.

Nice To Have

• Experience with Microsoft Intune, Exchange Online, Ubiquiti UniFi or Google Workspace administration.
• Understanding of ITIL principles.

What we offer?

• Hybrid work opportunity after the initial onboarding period.
• Monthly bonus opportunities tied to marketplace results.
• Seniority bonuses
• Access to:
• Private Medical Healthcare (Enel-med).
• Life Insurance (PZU) - possibility to take part in a group insurance.
• Online Benefit Platform (120 points = 120 pln on MyBenefit).
• Mental Health Platform (Nilo).
• Sports Card (Multisport).
• Two 50% discount codes for our marketplace

Recruitment process

• People interview (45-60 minutes)
• Interview with the Hiring Manager (30-60 minutes)
• Feedback + decision