Italian-Speaking Customer Support Administrator

United Parcel Service, Inc.; Łódź; On-site; PLN 56,000 - 89,000; Full time

Job summary

United Parcel Service, Inc. in Łódź, Poland, is seeking a customer service specialist to handle Italian-language billing queries and related tasks.

The role requires strong Italian writing skills and good English, with the ability to manage multiple tasks under time pressure. A fixed-term contract is offered, with opportunities to contribute to internal reporting and data management, in a multinational setting.

Qualifications

• Proficiency in Italian, especially in writing.
• Proficiency in English.
• Excellent communication skills and ability to handle multiple tasks.

Responsibilities

• Resolve customer queries via email regarding billing, invoices and credit notes.
• Provide customers with information and possible solutions.
• Perform general administrative tasks (e.g., reporting, database updates).

Skills

Italian (written)

English (spoken/written)

Strong communications

Time management

Problem solving

Job description

United Parcel Service, Inc. in Łódź, Poland, is seeking a customer service specialist to handle Italian-language billing queries and related tasks.

The role requires strong Italian writing skills and good English, with the ability to manage multiple tasks under time pressure. A fixed-term contract is offered, with opportunities to contribute to internal reporting and data management, in a multinational setting.