German-Speaking Customer Support Administrator

UPS Supply Chain Solutions, Inc.; Łódź; On-site; PLN 42,000 - 54,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. in Łódź, Poland seeks a bilingual Customer Service Associate fluent in German and English to handle billing inquiries and provide information solutions. You will perform data entry and reporting while maintaining service quality and timeliness.

The role requires strong communication, time management, and problem-solving abilities, with a note for UPS internal candidates to have at least 6 months in their current position.

Qualifications

• German language proficiency required, especially written.
• Fluent English communication is necessary.
• Must demonstrate strong communication skills and time management.
• Analytical thinking and problem solving are valued.
• Internal UPS candidates require at least 6 months in current role.

Responsibilities

• Resolve billing and invoice queries sent via email in German and English.
• Provide customers with information and possible solutions.
• Perform general administrative tasks and reporting.

Skills

German language proficiency

English language proficiency

Strong communication skills

Time management

Analytical thinking

Job description

UPS Supply Chain Solutions, Inc. in Łódź, Poland seeks a bilingual Customer Service Associate fluent in German and English to handle billing inquiries and provide information solutions. You will perform data entry and reporting while maintaining service quality and timeliness.

The role requires strong communication, time management, and problem-solving abilities, with a note for UPS internal candidates to have at least 6 months in their current position.