Inbound Sales Consultant

Royal York Property Management, inc.; Warszawa; À distance; PLN 150 000 - 210 000; Plein temps

Résumé du poste

Royal York Property Management, inc. is seeking an experienced Account Executive to handle inbound inquiries from property owners and convert interest into signed service agreements. You will perform on-camera demos, qualify needs, and guide owners through next steps with confidence.

You will work in a fully remote role, requiring excellent English communication, strong CRM discipline, and the ability to manage multiple high-value conversations while maintaining a professional client experience.

Qualifications

• Bachelor’s degree preferred; required if sales experience is limited.
• 3–5+ years in inbound/consultative/inside sales or high-ticket sales.
• Proven ability to close warm inbound leads over the phone or via video calls.
• Comfortable on camera during professional demo calls with clients.
• Strong English communications, spoken and written.
• Experience in a fully remote professional environment.
• Excellent communication with homeowners or high-value prospects.
• Ability to manage multiple leads within a structured CRM workflow.
• Calm, professional and persuasive under pressure.

Responsabilités

• Answer inbound inquiries from property owners seeking management services.
• Qualify needs, details, timeline, and urgency; explain services clearly.
• Run on-camera demos and present professionally in video calls.
• Close qualified owners and guide them through next steps.
• Maintain CRM records with notes, tasks, and follow-ups.
• Handle objections related to pricing, service, timing, and trust.
• Follow up consistently and manage multiple conversations simultaneously.
• Coordinate with internal teams to ensure a smooth client experience.

Connaissances

Inbound sales

Consultative selling

Video/demo calls

CRM workflow

Objection handling

Lead qualification

Multitasking

Professional communication

Formation

Bachelor’s degree

Outils

CRM software

Video conferencing tools

Description du poste

Account Executive, Business Development, Customer Service, Inside Sales, Sales

EST Hours Required

Royal York Property Management is hiring experienced Inbound Sales Consultants to speak with property owners who are interested in professional property management services. This role is for someone who can confidently answer inbound inquiries, understand the owner’s needs, explain our services, run professional demo calls on camera, handle objections, and close qualified property owners. You will be speaking with warm inbound leads - property owners who have already shown interest. Your job is to build trust quickly, explain the value clearly, guide the owner through the next steps, and help them move forward with Royal York Property Management. After sign-up, you will help ensure the client experience stays organized and professional until the file is ready for the next stage.

What You’ll Do

• Answer inbound inquiries from property owners interested in property management services
• Qualify the owner’s needs, property details, timeline, and level of urgency
• Explain Royal York Property Management’s services clearly and professionally
• Run on-camera demo calls with prospective clients
• Present yourself professionally on video calls with property owners
• Build trust with owners and help them understand the value of professional property management
• Handle objections related to pricing, service, timing, process, and trust
• Close qualified property owners and guide them through the next steps
• Follow up consistently with owners who have not yet moved forward
• Maintain clean CRM records, including notes, tasks, follow-ups, and lead status updates
• Manage multiple active leads and client conversations at the same time
• Identify stalled opportunities, missed follow-ups, owner concerns, and delays
• Coordinate internally to support a smooth client experience
• Escalate issues early when needed and protect the client experience through strong judgment
• Calm, professional, and persuasive under pressure

Requirements

• Bachelor’s degree preferred; required for candidates without strong equivalent sales experience
• 3–5+ years of full-time experience in inbound sales, consultative sales, inside sales, account executive, client acquisition, or high-ticket service sales
• Proven ability to close warm inbound leads over the phone or through video/demo calls
• Comfortable being on camera while running professional demo calls with clients
• Strong English communication skills, both spoken and written
• Experience working full-time in a professional remote environment
• Strong communication skills and confidence speaking with homeowners, property owners, business owners, or high-value prospects
• Experience running demos, presentations, consultations, or structured sales calls
• Strong objection-handling ability and confidence asking for the close
• Ability to explain services clearly and make the client feel comfortable moving forward
• High follow-up discipline and comfort working inside a structured CRM workflow
• Strong organization, task management, and documentation habits
• Ability to manage multiple leads and active conversations at the same time
• Calm, professional, and persuasive under pressure

Nice-to-Have

• SaaS, software sales, insurance sales, mortgage/lending, home services, financial services, B2B services, or high-ticket call center sales experience
• Real estate, leasing, property management, or housing-related experience
• Experience selling services to homeowners, property owners, investors, landlords, or business owners
• Experience managing a client from first conversation through onboarding or handoff
• Experience in high-volume, SLA-driven, operations-heavy, or service-based environments
• Comfort using AI/tools to improve notes, follow-ups, summaries, and internal efficiency

Remote Tech Requirements

• Dual monitor setup
• Computer with 16GB RAM minimum
• 100+ Mbps reliable internet speed
• Webcam
• Noise-cancelling headset
• Professional, quiet remote workspace suitable for on-camera demo calls

Compensation

• This role offers base pay plus commissions.
• Full compensation details will be shared during the interview process.