Hybrid ServiceNow Developer — Remote-Heavy, Warsaw

All European Careers

Warszawa

Hybrid

PLN 180,000 - 260,000

Full time

31 hours ago

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Benefits offered by this job

Hybrid work arrangement

Onsite presence in Warsaw

Job summary

All European Careers in Warsaw is seeking an experienced ServiceNow Developer to own the development, configuration and administration of the ServiceNow platform, including ITSM modules and integrations. You will implement new functionality, analyze requirements and ensure platform stability and security.

The role requires 5+ years of IT experience, hands-on ServiceNow development, and strong English language skills.

Qualifications

Bachelor's or Master's degree in Computer Science, Information Technology, Engineering or a related field.
5+ years of relevant professional IT experience.
2+ years of hands-on ServiceNow development experience.
Strong practical experience with ServiceNow development, configuration and platform administration.
Hands-on experience configuring ServiceNow ITSM and other ServiceNow modules.
Experience designing and implementing ServiceNow platform solutions.
Experience with requirements gathering, analysis and technical solution design.
Strong knowledge of the ServiceNow product portfolio and IT Service Management (ITSM).
Experience administering and maintaining ServiceNow environments; on-premise ServiceNow experience is an advantage.
Experience with ServiceNow integration technologies, including REST APIs, Web Services, SSO and LDAP.
Good understanding of complex enterprise information systems and system interoperability.
Knowledge of IT security standards and security best practices.
Experience creating Standard Operating Procedures (SOPs), technical documentation and knowledge base articles.
Fluent English, both written and spoken.

Responsibilities

Develop, configure and customize the ServiceNow platform, implementing new functionality in line with business and technical requirements.
Analyse business requirements and provide recommendations on ServiceNow solutions, configurations and technical designs.
Develop and maintain ServiceNow code, workflows and platform components, including testing and validation of changes.
Perform application and code reviews, troubleshooting, incident resolution and bug fixing to ensure platform stability and integrity.
Administer and maintain the ServiceNow environment, including configuration, services, security, backups and performance optimization.
Manage ServiceNow upgrades, updates and application patches, ensuring platform security, compatibility and availability.
Manage and maintain supporting MariaDB database services and other technical components used by the ServiceNow environment.
Design and support ServiceNow integrations with other enterprise systems using technologies such as REST, Web Services, SSO and LDAP.
Maintain technical and operational documentation, including SOPs, technical documentation, user manuals and knowledge base articles.