ServiceNow Developer ServiceNow Warsaw

DCG Poland; Województwo mazowieckie; On-site; PLN 80,000 - 120,000; Full time

Benefits offered by this job

Private medical care

Co‑financing for the sports card

Training & learning opportunities

Constant support of dedicated consultant

Job summary

DCG Poland is seeking a skilled ServiceNow Developer to enhance and configure the ServiceNow platform to meet business needs. Responsibilities include developing new functionalities, analyzing requirements, and managing system integrity through regular maintenance. The ideal candidate will have at least 5 years of relevant IT experience, proven certifications in ServiceNow, and excellent knowledge of the ServiceNow products portfolio. The role offers various benefits, including private medical care and training opportunities.

Qualifications

• Minimum 5 years of relevant IT experience, with at least 2 years in a similar position.
• English level: B2 confirmed by a certificate.
• Practical hands-on experience designing ServiceNow platform solutions.

Responsibilities

• Develop and configure the ServiceNow platform with new functionalities and customizations.
• Collaborate with ServiceNow Architect and Administrator on project delivery.
• Ensure proper integration of ServiceNow with external systems.

Skills

ServiceNow development and configuration

Project management

Requirements gathering and analysis

IT security standards knowledge

Education

Minimum 4 level of education

ServiceNow Certified Application Developer

ServiceNow Certified System Administrator

Job description

ServiceNow Developer

Responsibilities:

• Develop and configure the ServiceNow platform, including implementation of new functionalities and customizations
• Analyze business requirements and provide recommendations for solution implementation
• Develop, modify, and maintain platform code and configurations
• Perform testing, validation of changes, and ensure system integrity through code reviews
• Collaborate with ServiceNow Architect and Administrator on project delivery
• Maintain and administer the ServiceNow environment (patching, upgrades, performance tuning, and system maintenance)
• Ensure proper integration of ServiceNow with external systems
• Handle incident resolution, bug fixing, and implementation of standard changes
• Maintain up-to-date technical documentation, SOPs, user guides, and knowledge base articles
• Support architecture design, project planning, security, and disaster recovery activities
• Contribute to solution design and propose technical improvements
• Support daily operations and platform development activities across teams
• Perform other duties as assigned by the team leader

Requirements:

• Minimum 5 years of IT relevant professional experience and minimum 2 years at similar position
• English level: B2 confirmed by a certificate or be willing to take the exam
• Minimum 4 level of education
• ServiceNow Certified Application Developer certificate or equivalent is required
• ServiceNow Certified System Administrator certificate or equivalent is required
• Practical hands‑on experience designing ServiceNow platform solutions (will be advantageous)
• Excellent practical hands‑on experience with requirements gathering, analysis and project management
• Excellent practical knowledge of ServiceNow products portfolio
• Excellent practical knowledge of Service Management
• Knowledge of key technologies for ServiceNow integration (Web Services, SSO, LDAP, REST, etc.)
• Excellent practical hands‑on experience in configuring, developing and maintaining ServiceNow platform (experience with on‑prem will be advantageous)
• Experience in creating customized solutions of the ServiceNow platform
• Experience in administration and maintenance of ServiceNow in a devops role
• Experience in managing the backend of ServiceNow platform in on‑prem setup will be advantageous
• Experience in creating SOPs and other technical documentation
• Well understanding of complex information systems and their interoperability
• Knowledge of IT security standards

Offer:

• Private medical care
• Co‑financing for the sports card
• Training & learning opportunities
• Constant support of dedicated consultant