Senior ServiceNow Developer — Hybrid EU Contract

Infinity Quest; Warszawa; Hybrid; PLN 92,000 - 166,000; Part time

Job summary

Infinity Quest is seeking a ServiceNow Developer in Warsaw for a 220-day contract with renewal potential. The role is hybrid (20% onsite in Poland and 80% remote within the EU).

You will implement configurations, troubleshoot, and maintain the ServiceNow platform and MariaDB backend to support enterprise needs. The candidate should hold a Bachelor's degree with at least 5 years in IT, 2+ years in ServiceNow roles, and professional knowledge of ITSM, integrations, and security practices.

Qualifications

• Bachelor's degree and at least 5 years IT experience with minimum 2 years in a similar role.
• Hands-on experience administering and maintaining ServiceNow (on-prem advantageous).
• Experience configuring ServiceNow ITSM and other modules.
• Experience designing ServiceNow solutions; requirements gathering and project management.
• Knowledge of ServiceNow products portfolio and IT security standards.
• ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certificates are required.
• Very good command of English (B2).

Responsibilities

• Implementing new configurations and customizations of ServiceNow platform.
• Analysing and advising on requests for implementation of new functionalities of ServiceNow platform.
• Testing and validating proposed changes.
• Writing and implementing written code to ServiceNow platform.
• Performing application and code reviews to ensure system integrity.
• Managing and maintaining ServiceNow instance, including files, services, backups and performance tuning.
• Maintaining ServiceNow up to date, upgrades and patches.
• Managing MariaDB database files and services used by ServiceNow.
• Analyzing and resolving application incidents and performing bug fixes.
• Providing recommendations to business requirements and contributing to technical designs.
• Maintaining up-to-date solution documentation including SOPs and user manuals.

Skills

ServiceNow administration

ServiceNow configuration

Requirements gathering

Project management

Documentation writing

IT security awareness

English communication (B2)

Education

Bachelor's degree in a relevant field

Tools

MariaDB

Web Services

LDAP

REST

Job description

Infinity Quest is seeking a ServiceNow Developer in Warsaw for a 220-day contract with renewal potential. The role is hybrid (20% onsite in Poland and 80% remote within the EU).

You will implement configurations, troubleshoot, and maintain the ServiceNow platform and MariaDB backend to support enterprise needs. The candidate should hold a Bachelor's degree with at least 5 years in IT, 2+ years in ServiceNow roles, and professional knowledge of ITSM, integrations, and security practices.