HR Service Delivery Intern — Poland (Kraków/Wrocław)

UBS; Kraków; On-site; PLN 36,000 - 48,000; Full time

Job summary

UBS is seeking a proactive HR Service Delivery member in Kraków to support employees and line managers via chat and ticketing systems, delivering hire-to-retire services and contributing to continuous improvement. You will work in a dynamic environment with varied daily tasks and tight deadlines, using MS Office and HR systems.

Fluent English is required; prior HR or shared services experience is preferred.

Qualifications

• Applicants should have experience in HR or shared services.
• Excellent communication and customer-service orientation.
• Experience with HR systems such as Oracle BI or ServiceNow is preferred.

Responsibilities

• Support employees and line managers via chat and ticketing systems.
• Contribute to hire-to-retire HR service delivery and process improvements.

Skills

Fluent English

Organizational skills

Communication skills

Service orientation

Tight deadlines

MS Office

Tools

Oracle BI

ServiceNow

Job description

UBS is seeking a proactive HR Service Delivery member in Kraków to support employees and line managers via chat and ticketing systems, delivering hire-to-retire services and contributing to continuous improvement. You will work in a dynamic environment with varied daily tasks and tight deadlines, using MS Office and HR systems.

Fluent English is required; prior HR or shared services experience is preferred.