Global Order Coordinator - SAP & Logistics

Hitachi, Ltd.; Łódź; On-site; PLN 42,000 - 64,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Fitness and wellness programs

Benefits platform

Employee Capital Plans (PPK)

Home office equipment

Glasses and contact lenses allowance

Company events

Psychological support program

Free parking

Job summary

Hitachi Energy in Łódź is seeking an Order Handling Specialist to ensure timely and accurate execution of customer orders, including SAP entry, order confirmations, and shipments. You will coordinate with the sales, logistics and transport teams to optimize costs and keep customers informed.

The role requires a university degree, English proficiency, and strong organizational and communication skills, with a customer-focused mindset and the ability to work under pressure.

Qualifications

• University degree.
• Experience in sales, logistics, procurement, or order management in manufacturing.
• Very good command of English.
• Proficiency in MS Office; knowledge of SAP is an asset.
• Knowledge of tax and customs regulations (preferred).
• Strong communication and customer-focused mindset.
• Good organizational skills and ability to work in a team.

Responsibilities

• Create and maintain register of orders and quotations, including SAP entry.
• Prepare order confirmations and commercial agreements.
• Maintain ongoing customer communication throughout order-handling process.
• Coordinate shipments, issue sales invoices and shipping documents.
• Collaborate with transport to arrange cost-optimized logistics.
• Prepare reports and analyses related to processed orders.
• Manage customs-related tasks for export shipments.
• Archive and maintain documentation for orders.
• Receive and forward customer complaints to quality department.
• Support internal process improvements within order management.

Skills

English proficiency

Analytical skills

Problem-solving

Communication skills

Teamwork

Organizational skills

Customer-focused mindset

Education

University degree

Tools

SAP

MS Office

Job description

Hitachi Energy in Łódź is seeking an Order Handling Specialist to ensure timely and accurate execution of customer orders, including SAP entry, order confirmations, and shipments. You will coordinate with the sales, logistics and transport teams to optimize costs and keep customers informed.

The role requires a university degree, English proficiency, and strong organizational and communication skills, with a customer-focused mindset and the ability to work under pressure.