Global Event Programming Specialist

Warsawconcerts; Katowice; Hybrid; PLN 128,040 - 192,061; Full time

Job summary

A leading ticketing service provider seeks an Event Support Specialist to assist clients in event management within the Central Europe Region. Responsibilities include accurately building events, managing event data in Ticketmaster systems, and providing training to clients on self-service tools. The ideal candidate will have strong organizational skills, attention to detail, and the ability to communicate effectively with clients, ensuring high service standards. This role is pivotal in delivering quality support to diverse stakeholders, enhancing overall client satisfaction.

Qualifications

• Excellent written and oral communication skills required.
• Must have a structured and organized approach to delivering quality.
• Ability to manage multiple priorities effectively.

Responsibilities

• Support Ticketmaster clients in managing event needs.
• Build and verify event data in Ticketmaster systems.
• Train clients in self-service tools and maintain quality standards.

Skills

Service orientation

Attention to detail

Effective communication

Organizational skills

Education

H.S. diploma or equivalent

Tools

Salesforce

Microsoft product suite

Job description

A leading ticketing service provider seeks an Event Support Specialist to assist clients in event management within the Central Europe Region. Responsibilities include accurately building events, managing event data in Ticketmaster systems, and providing training to clients on self-service tools. The ideal candidate will have strong organizational skills, attention to detail, and the ability to communicate effectively with clients, ensuring high service standards. This role is pivotal in delivering quality support to diverse stakeholders, enhancing overall client satisfaction.