Event Operations Assistant

Zohorecruit; Polska; Hybrid; PLN 156,000 - 235,000; Full time

Job summary

Level Up Talent Solutions is seeking a Lean-Pro Event Operations Assistant to support a US-based events company and manage vendor communications, ticketing updates, event tracking, Google Forms, file organization, and internal coordination.

The ideal candidate is organized, detail-oriented, reliable, and comfortable supporting multiple events, deadlines, and communication threads in a remote environment.

Qualifications

• Experience in administrative support, virtual assistance, customer service, event support, operations support, or a similar role.
• Strong English communication skills, both written and verbal.
• Professional communication with vendors, customers, and internal team members.
• Highly organized with ability to manage multiple tasks, details, deadlines, and follow-ups.
• Familiar with Google Apps (Gmail, Drive, Sheets, Forms, Calendar).
• Experience using Slack or similar team communication platforms.
• Able to learn ticketing platforms, event planning tools, and internal systems quickly.
• Detail-oriented with updating event details, vendor records, customer requests, and file organization.
• Reliable, proactive, and able to work independently in a remote setup.
• Comfortable supporting a growing, fast-moving, collaborative team.

Responsibilities

• Support vendor communication through email, including follow-ups, information collection, deadline reminders, and confirmation tracking.
• Track vendor and partner communication, outstanding items, follow-ups, and event-related deadlines.
• Respond to customer questions and requests via email, including ticketing questions, event details, refunds, transfers, and other participant needs.
• Update event information, ticket details, pricing, FAQs, and other event-related content on the ticketing platform and website.
• Create and manage Google Forms for vendor participation, volunteer sign-ups, feedback, confirmations, and other event needs.
• Maintain organized Google Drive folders, files, documents, logos, forms, vendor details, and event materials.
• Track vendor participation, forms, payments, logos, COIs, product commitments, and other required information.
• Help organize event materials such as passports, signage, vendor information, check-in materials, and promotional assets.
• Communicate with the internal team through Slack and provide updates on event progress, pending items, and important changes.
• Keep event tasks, notes, timelines, contacts, and information updated in the company’s event planning tool.
• Maintain event-related deadlines, meetings, vendor calls, and reminders in Google Calendar.
• Assist with data entry, research, follow-ups, and other administrative tasks as assigned.

Skills

English communication

Organization

Remote work

Customer service

Administrative support

Tools

Google Apps

Slack

Google Drive

Google Sheets

Google Forms

Google Calendar

Ticketing platforms

Job description

At Level Up Talent Solutions, we believe great work starts with feeling supported, trusted, and valued.

We are a people-focused talent company that connects skilled professionals with meaningful long-term opportunities. Our goal is to create an environment where you can do your best work, continue growing, and feel confident in the role you play within a team.

When you join Level Up Talent Solutions , you are not just filling a position. You are becoming part of a community that values clear communication, consistency, and mutual respect. We work closely with you to understand your strengths, your experience, and the type of work environment where you can thrive.

We support our talents through structured onboarding, ongoing guidance, and realistic expectations. You will always know what success looks like and who to turn to when you need support. We believe that when talents feel aligned and empowered, everyone succeeds.

At Level Up Talent Solutions, growth is not only about skills. It is about confidence, stability, and building a career you can be proud of.

We are here to help you level up.

Job Description

This is a remote position.

Job Overview

Level Up Talent Solutions is looking for a Lean-Pro Event Operations Assistant to support a growing U.S.-based events company that curates hyper-localized community experiences with local restaurants, vendors, and brand partners.

This role will provide administrative and operational support across vendor communication, customer service, ticketing updates, event tracking, Google Forms, file organization, and internal coordination. The ideal candidate is organized, detail-oriented, reliable, and comfortable supporting multiple events, deadlines, and communication threads at once.

This is a great fit for someone who can follow processes, learn quickly, communicate clearly, and help keep event operations moving smoothly behind the scenes.

Responsibilities

• Support vendor communication through email, including follow-ups, information collection, deadline reminders, and confirmation tracking
  
• Track vendor and partner communication, outstanding items, follow-ups, and event-related deadlines
  
• Respond to customer questions and requests via email, including ticketing questions, event details, refunds, transfers, and other participant needs
  
• Update event information, ticket details, pricing, FAQs, and other event-related content on the ticketing platform and website
  
• Create and manage Google Forms for vendor participation, volunteer sign-ups, feedback, confirmations, and other event needs
  
• Maintain organized Google Drive folders, files, documents, logos, forms, vendor details, and event materials
  
• Track vendor participation, forms, payments, logos, COIs, product commitments, and other required information
  
• Help organize event materials such as passports, signage, vendor information, check-in materials, and promotional assets
  
• Communicate with the internal team through Slack and provide updates on event progress, pending items, and important changes
  
• Keep event tasks, notes, timelines, contacts, and information updated in the company’s event planning tool
  
• Maintain event-related deadlines, meetings, vendor calls, and reminders in Google Calendar
  
• Assist with data entry, research, follow-ups, and other administrative tasks as assigned
  

Requirements

Qualifications

• Experience in administrative support, virtual assistance, customer service, event support, operations support, or a similar role
  
• Strong English communication skills, both written and verbal
  
• Comfortable communicating with vendors, customers, and internal team members professionally
  
• Highly organized and able to manage multiple tasks, details, deadlines, and follow-ups
  
• Comfortable using Google Apps, including Gmail, Google Drive, Google Sheets, Google Forms, and Google Calendar
  
• Experience using Slack or similar team communication platforms
  
• Able to learn ticketing platforms, event planning tools, and internal systems quickly
  
• Detail-oriented when updating event details, vendor records, customer requests, and file organization
  
• Reliable, proactive, and able to work independently in a remote setup
  
• Comfortable supporting a growing, fast-moving, collaborative team
  

Nice to Have

• Experience in event planning, hospitality, restaurants, local businesses, sales, marketing, or community events
  
• Experience using ticketing platforms similar to Eventbrite
  
• Experience with Adobe Photoshop or Illustrator
  
• Experience organizing event materials, vendor files, customer inquiries, or event trackers