Global Customer Success & Orders Specialist (Partial Remote)

CANPACK Group; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Pension plan

Insurance package

Annual bonus

LinkedIn Learning

MyBenefit

Partial remote work

On-site onboarding in Brzesko

Job summary

CANPACK Group is seeking a Customer Service Specialist for Krakow/Brzesko, Poland. This role collaborates with Logistics and Purchasing, handles orders, and monitors sales plans for international customers. Strong English and German, plus MS Excel skills, are required; SAP experience is a plus.

Partial remote work is possible with on-site onboarding in Brzesko. We offer a stable position in a fast-growing Polish company with private medical care, a pension plan, insurance package, annual bonus,

Qualifications

• University degree (economics, international trade or similar).
• Very good command of English (B2/C1).
• Very good command of German (B2/C1).
• Good knowledge of MS Office, especially Excel.
• Experience in a similar role in an international environment is an advantage.

Responsibilities

• Cooperating with the customer's Logistics and Purchasing departments.
• Handling customer orders in line with agreed contracts.
• Monitoring the execution of sales plans for assigned customers.
• Controlling stock levels, receivables and returnable packaging.
• Preparing reports and summaries.
• Supporting Sales Managers in developing international markets.

Skills

Communication skills

Analytical ability

Teamwork

Independent work

Education

University degree (economics / international trade)

Tools

MS Office

Excel

SAP

Job description

CANPACK Group is seeking a Customer Service Specialist for Krakow/Brzesko, Poland. This role collaborates with Logistics and Purchasing, handles orders, and monitors sales plans for international customers. Strong English and German, plus MS Excel skills, are required; SAP experience is a plus.

Partial remote work is possible with on-site onboarding in Brzesko. We offer a stable position in a fast-growing Polish company with private medical care, a pension plan, insurance package, annual bonus,