Global Customer Service Specialist - Logistics & Sales Support

CANPACK Group; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Pension plan

Insurance package

Annual bonus

LinkedIn Learning access

MyBenefit

Partial remote work

On-site onboarding

Job summary

CANPACK Group is seeking a Customer Service Specialist in Poland to cooperate with Logistics and Purchasing, manage customer orders, monitor sales plans, and control stock and receivables. The role supports international market development within a dynamic, global packaging company.

The ideal candidate holds a university degree, speaks English fluently and German is a plus, and has strong MS Office and Excel skills, with a customer-focused, analytical mindset.

Qualifications

• University degree (preferred: economics, international trade or similar).
• Excellent English (B2/C1) and good German (B2/C1) is a plus.
• Strong MS Office skills, especially Excel.
• Strong communication with customers and analytic, organized work style.
• Ability to work independently and in a team; international experience is a plus.
• SAP experience is a plus.

Responsibilities

• Cooperating with the customer’s Logistics and Purchasing departments
• Handling customer orders in line with agreed contracts
• Monitoring the execution of sales plans for assigned customers
• Controlling stock levels, receivables and returnable packaging
• Preparing reports and summaries
• Supporting Sales Managers in developing international markets

Skills

English

German

Communication

Analytical

Teamwork

Independent work

MS Office

SAP

Education

University degree (economics / international trade)

Tools

MS Office

Excel

Job description

CANPACK Group is seeking a Customer Service Specialist in Poland to cooperate with Logistics and Purchasing, manage customer orders, monitor sales plans, and control stock and receivables. The role supports international market development within a dynamic, global packaging company.

The ideal candidate holds a university degree, speaks English fluently and German is a plus, and has strong MS Office and Excel skills, with a customer-focused, analytical mindset.