German-Speaking Support & Sales Agent – Relocation (Athens)

WW Talents; Warszawa; On-site; PLN 58,000 - 69,000; Full time

Benefits offered by this job

Relocation package

On-site work in Athens

International team

Job summary

WW Talents is seeking a German-speaking Customer Support & Sales Agent to join an international team in Athens, Greece. You will handle German-language inquiries via phone and email, provide technical support for mobile, internet, and TV services, and assist with billing and account management.

Requirements include fluent German (C1) and English (B2), prior customer service or telecom experience, strong communication and problem-solving skills, and the legal right to work in Greece.

Qualifications

• Fluent German (C1) and English (B2).
• Experience in customer service or sales is advantageous.
• Experience in tech support or telecommunications is preferred.

Responsibilities

• Handle German-speaking inquiries via inbound calls and email.
• Provide technical support for mobile, internet, TV, and billing issues.
• Assist with account management and upsell opportunities.
• Document interactions and resolutions to meet quality targets.

Skills

German C1

English B2

Customer service

Problem solving

Communication

Technical support

Sales oriented

Tools

CRM software

Ticketing system

Job description

WW Talents is seeking a German-speaking Customer Support & Sales Agent to join an international team in Athens, Greece. You will handle German-language inquiries via phone and email, provide technical support for mobile, internet, and TV services, and assist with billing and account management.

Requirements include fluent German (C1) and English (B2), prior customer service or telecom experience, strong communication and problem-solving skills, and the legal right to work in Greece.