German-Speaking Customer Service Pro - Relocation to Athens

WW Talents; Wrocław; Sur place; PLN 80 000 - 92 000; Plein temps

Avantages offerts par ce poste

Relocation package

On-site training

Structured onboarding

Résumé du poste

WW Talents in Athens, Greece is seeking a German-speaking Customer Service Representative to provide professional support across phone, email and chat. You will help customers with inquiries, resolve issues and ensure a positive experience in an international team.

The role is on-site in Piraeus/Athens, with a 14-month salary structure (€1,300 gross) plus bonuses up to €240 monthly and a full relocation package.

Qualifications

• C1/C2 level German required.
• English proficiency B2-C1 for training and internal comms.
• Experience in customer service is preferred but not essential.
• Excellent communication and problem-solving skills.
• Customer-oriented and solution-driven mindset.

Responsabilités

• Provide high-quality customer service in German via phone, email, and chat.
• Assist customers with general inquiries, orders, and account-related requests.
• Handle customer concerns and complaints professionally with timely solutions.
• Document customer interactions and update records using CRM systems.

Connaissances

German C1/C2

English B2-C1

Customer service

CRM knowledge

Description du poste

WW Talents in Athens, Greece is seeking a German-speaking Customer Service Representative to provide professional support across phone, email and chat. You will help customers with inquiries, resolve issues and ensure a positive experience in an international team.

The role is on-site in Piraeus/Athens, with a 14-month salary structure (€1,300 gross) plus bonuses up to €240 monthly and a full relocation package.