German-Speaking HR Services & Resolution Specialist

Merck Group; Wrocław; Hybrid; PLN 89,000 - 134,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Sports card

Prepaid lunch card

Additional paid days off

Flexible working hours

Language course co-financing

Employee Assistance Program

Job summary

Merck Group in Poland is seeking an HR Services & Resolution Specialist to provide personnel administration and employee lifecycle support for our Swiss operations. You will ensure high data accuracy across records, monitor data entry, update work instructions, and handle queries while partnering with coordinators, team leads, and HR partners.

This hybrid role requires 1–2 years in HR administration or shared services, fluent German, good English, and experience with HR systems like Employee

Qualifications

• 1–2 years in HR administration or a Shared Services environment.
• Fluency in German (written and spoken) and good command of English.
• Practical knowledge of HR systems such as Employee Central.
• High attention to detail and confidentiality with documentation.
• Familiarity with ticketing systems (ServiceNow) is a plus.

Responsibilities

• Deliver personnel administration and employee lifecycle support for Swiss operations.
• Ensure high data accuracy across employee records and monitor data entry.
• Update work instructions, handle queries, and support audits.
• Assist with administrative tasks and drive process improvements.
• Collaborate with coordinators, team leads, and HR partners.

Skills

HR administration

German language

English language

Attention to detail

Diploma in HR

Education

Bachelor's degree in HR or related discipline

Tools

Employee Central

ServiceNow

Job description

Merck Group in Poland is seeking an HR Services & Resolution Specialist to provide personnel administration and employee lifecycle support for our Swiss operations. You will ensure high data accuracy across records, monitor data entry, update work instructions, and handle queries while partnering with coordinators, team leads, and HR partners.

This hybrid role requires 1–2 years in HR administration or shared services, fluent German, good English, and experience with HR systems like Employee