HR Administration Specialist with German

Infosys; Poland; Hybrid; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Performance bonus

Referral program bonus

Private medical care

Multisport card reimbursement

Group insurance

Internal training programs

Job summary

Infosys in Łódź is seeking an HR Administration Specialist with German to support ticketing, HR processes, and client communications in a hybrid or remote setting.

You will manage HR-related inquiries, maintain records, participate in HR process discussions, and ensure timely SLAs while adhering to GDPR and Swiss regulatory knowledge.

Qualifications

• 2–3 years of experience in HR area.
• German at B2/C1 and English at B2 level for client communication.
• Knowledge of Swiss labour law and Swiss tax.
• MS Excel and MS Word proficiency.
• GDPR awareness and data protection responsibilities.

Responsibilities

• Manage assigned HR-related tickets daily and ensure timely resolution.
• Record all inquiries accurately in the ticketing system.
• Take ownership of client-reported issues and follow up on escalations.
• Participate in client discussions regarding HR processes.
• Handle incoming calls on the service line and maintain SLAs.

Skills

German language (B2/C1)

English (B2)

Attention to detail

Client communication

GDPR awareness

Education

Secondary or higher education

Tools

MS Excel

MS Word

Job description

Currently we are looking for a candidate for the position of:

HR Administration Specialist with German

Location: Lodz - hybrid or remote

Responsibilities:

• Managing assigned HR-related tickets daily and ensuring timely resolution
• Recording all inquiries accurately in the ticketing system
• Taking ownership of client-reported issues
• Performing follow-up actions in case of escalations
• Participating in client discussions regarding HR processes
• Handling incoming calls on the service line
• Achieving team goals and meeting defined SLAs

Requirements:

• About 2-3 years of experience in HR area
• Proficiency in German at B2/C1 level and English at B2 level (spoken and written) - essential for client communication purposes
• Good working knowledge of Swiss labour law
• Good working knowledge of Swiss Tax
• Good working knowledge of MS Excel and MS Word
• Availability to work in shifts between 8:00-16:00 and 9:00-17:00
• Secondary or higher education
• Attention to detail and understanding of GDPR requirements
• Strong communication skills, including experience interacting with client's ability to manage assigned tasks within defined timelines

We offer to the candidates:

• Performance bonus twice a year
• Employee referral program bonus
• Access to training platform (self-learning), domain/soft/technical skills training
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Additional social bonuses
• A chance to develop SAP, MDG and reporting skills
• Internal training program
• Stable employment based on an employment contract
• No trial period in the contract