German-Speaking HR Services Administrator

QVC, Inc.

Kraków

Hybrid

PLN 60,000 - 90,000

Full time

10 days ago

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Benefits offered by this job

Hybrid work

Private medical care

Life Insurance

MyBenefit platform

Eye-care reimbursement

Company bonus

Job summary

QVC Group, Inc. is seeking an HR Services Administrator with German to join our global team in Kraków on a hybrid basis. This role processes sensitive People data, supports organizational changes, and helps optimize manual tasks through technology.

You’ll handle HR system transactions, act as the German employee lifecycle contact, maintain policies, and collaborate across teams to meet SLAs. Proficiency in English and German (C1) and strong analytical skills are essential for success in this

Qualifications

Fluent English and German at least C1 level.
Experience tracking cases for documentation and work allocation.
Analytical capability to identify issues and interpret data.
Strong communication in an international/matrix organization.

Responsibilities

Analyze and process transactions in HR System; primary recipient of workforce admin processes.
Act as the point of contact for German employee lifecycle processes.
Create and maintain documentation to capture policies and knowledge.
Provide quality support with timely responses aligned to SLAs.
Coordinate cases with team members to meet service levels.
Track cases for documentation and work allocation in the system.
Audit HR data and analyze results to identify issues.