German-Speaking Customer Support Specialist (Hybrid)

Groupe Michelin; Województwo pomorskie; Hybrid; PLN 84.000 - 93.000; Vollzeit

Benefits dieser Stelle

Luxmed medical care

Multisport card co-financing

Lunch card benefits

Tyres for the Team program

Hybrid work model

Zusammenfassung

Groupe Michelin in Poland invites a Customer Service Representative with German to join our hybrid office team serving customers across Europe. You will advise on ordering, delivery and the complaint process, and manage orders and deliveries.

The role requires fluent German (C1) and good English (B2), strong communication, client relationship skills, and basic IS/IT systems knowledge. We offer a rich benefits package and opportunities for professional development.

Qualifikationen

• Fluent German (C1)
• Good knowledge of English (B2)
• Ability to cooperate with clients and build long-term relationships
• Good communication
• Capacity to quick adaption to a new situation
• IS/IT systems knowledge

Aufgaben

• Advise customers on ordering, delivery and complaint process
• Manage customer orders and monitor their fulfillment
• Plan and coordinate deliveries with customers
• Register and manage customer complaints

Kenntnisse

German (C1)

English (B2)

Client relationship

Communication

Adaptability

IS/IT systems knowledge

Jobbeschreibung

Groupe Michelin in Poland invites a Customer Service Representative with German to join our hybrid office team serving customers across Europe. You will advise on ordering, delivery and the complaint process, and manage orders and deliveries.

The role requires fluent German (C1) and good English (B2), strong communication, client relationship skills, and basic IS/IT systems knowledge. We offer a rich benefits package and opportunities for professional development.