German-Speaking Customer Care Specialist – Warsaw

Groupe Michelin; Warszawa; On-site; PLN 84,000 - 93,000; Full time

Benefits offered by this job

Luxmed

Multisport card

MyBenefit access

Performance bonuses

Meal card

Tyres for the Team program

Job summary

MICHELIN POLSKA SP. Z O.O. is recruiting a Customer Service Representative with German to join our Warsaw team. You will advise customers on ordering, delivery and complaints, manage orders and monitor fulfillment, and coordinate deliveries with clients.

The role requires fluent German (C1) and strong English (B2), excellent communication, and the ability to build long‑term relationships with diverse clients in Europe. We offer stable employment and a rich benefits package.

Qualifications

• Fluent German (C1) required.
• Good knowledge of English (B2).
• Ability to cooperate with clients and build long-term relationships.
• Good communication skills.
• Capacity to quickly adapt to new situations.

Responsibilities

• Advise customers on ordering, delivery and complaint process.
• Manage customer orders and monitor their fulfillment.
• Plan and coordinate deliveries with customers.
• Register and manage customer complaints.

Skills

German (C1)

English (B2)

Communication

Customer service

Job description

MICHELIN POLSKA SP. Z O.O. is recruiting a Customer Service Representative with German to join our Warsaw team. You will advise customers on ordering, delivery and complaints, manage orders and monitor fulfillment, and coordinate deliveries with clients.

The role requires fluent German (C1) and strong English (B2), excellent communication, and the ability to build long‑term relationships with diverse clients in Europe. We offer stable employment and a rich benefits package.