French-Speaking Customer Service Specialist (Hybrid)

Groupe Michelin; Warszawa; Hybride; PLN 83 700 - 92 628; Plein temps

Avantages offerts par ce poste

Luxmed private medical care

Co‑financing of the Multisport card

Access to various benefits via the MyBenefit card

Meal co‑financing via a lunch card

Résumé du poste

Michelin Reifenwerke AG & Co. KGaA in Warsaw is looking for a Customer Service Representative with French to support clients across Europe. This role involves building relationships with business clients and coordinating with internal teams.

The candidate should possess strong communication skills and a proactive approach. After initial training in the office, a hybrid work model will be implemented offering opportunities for professional development and various benefits.

Qualifications

• Very good knowledge of French and English required.
• Ability to build long-term relationships with clients.
• Confidence in working with IT systems and applications.

Responsabilités

• Customer service and building relationships with business clients.
• Coordination of activities with internal teams.
• Analysis of customers’ purchasing forecasts.
• Order management and logistics planning.
• Handling and resolving complaints.

Connaissances

Customer relationship management

Strong communication skills

French (B2/C1)

English (B2/C1)

Analytical skills

Teamwork skills

Description du poste

Michelin Reifenwerke AG & Co. KGaA in Warsaw is looking for a Customer Service Representative with French to support clients across Europe. This role involves building relationships with business clients and coordinating with internal teams.

The candidate should possess strong communication skills and a proactive approach. After initial training in the office, a hybrid work model will be implemented offering opportunities for professional development and various benefits.