Customer Service Representative with German -7.500 - 8.300 brutto

410 MICHELIN POLSKA SP. Z O.O.; Warszawa; On-site; PLN 84,000 - 93,000; Full time

Benefits offered by this job

Luxmed

Multisport card

MyBenefit access

Performance bonuses

Meal card

Tyres for the Team program

Job summary

MICHELIN POLSKA SP. Z O.O. is recruiting a Customer Service Representative with German to join our Warsaw team. You will advise customers on ordering, delivery and complaints, manage orders and monitor fulfillment, and coordinate deliveries with clients.

The role requires fluent German (C1) and strong English (B2), excellent communication, and the ability to build long‑term relationships with diverse clients in Europe. We offer stable employment and a rich benefits package.

Qualifications

• Fluent German (C1) required.
• Good knowledge of English (B2).
• Ability to cooperate with clients and build long-term relationships.
• Good communication skills.
• Capacity to quickly adapt to new situations.

Responsibilities

• Advise customers on ordering, delivery and complaint process.
• Manage customer orders and monitor their fulfillment.
• Plan and coordinate deliveries with customers.
• Register and manage customer complaints.

Skills

German (C1)

English (B2)

Communication

Customer service

Job description

JOIN MICHELIN DEVELOP YOUR CAREER WITH US!

Customer Service Representative with German -7.500 - 8.300 brutto

Location: Warsaw Type of employment: Employment contract

WE OFFER

• Interesting work in an international team, dealing with clients from a large part of Europe
• Professional development opportunities, including the development of linguistic skills
• Stable employment conditions
• Rich package of social benefits, including:
• Luxmed medical care
• co-financing of the Multisport card
• access to various benefits via the MyBenefit card
• attractive bonuses
• co-financing of meals via the lunch card
• the possibility of participation in the "Tyres for the Team" program

WHAT YOU WILL DO

• Advise customers on ordering, delivery and complaint process
• Manage customer orders and monitor there fulfillment
• Plan and coordinate deliveries with customers
• Register and manage customer complaints

WE ARE EXPECTING

• Fluent German (C1)
• Good knowledge of English (B2)
• The ability to cooperate with clients and build long-term relationships
• Good communication
• Capacity to quick adaption to a new situation

IS/IT systems knowledge Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital mobility support services and publishes travel guides, hotel and restaurant guides, maps and road atlases. Headquartered in Clermont-Ferrand, France, Michelin is present in more than 170 countries, has 111,200 employees and operates 67 production plants in 17 different countries. Michelin has a Technology Center in charge of research and development, with operations in Europe, North America and Asia. In short, whether you look at our mission, our products or our people, Michelin is a company that truly helps you to move forward... Visit our website to discover more about us www.michelin.com