Customer Service Representative with German -7.500 - 8.300 brutto

Groupe Michelin; Warszawa; Hybrid; PLN 83,700 - 92,628; Full time

Benefits offered by this job

Luxmed medical care

Co-financing of the Multisport card

Attractive bonuses

Co-financing of meals via the lunch card

Participation in the 'Tyres for the Team' program

Job summary

Michelin Reifenwerke AG & Co. KGaA is seeking a Customer Service Representative in Warsaw. The role involves advising customers, managing orders, and handling complaints. Candidates should be fluent in German (C1) and have good English skills (B2), alongside excellent communication abilities. Benefits include stable employment, professional development opportunities, healthcare, and a hybrid work model in a new office. The position offers a salary range of 7,500 - 8,300 PLN gross.

Qualifications

• Fluent in German and good knowledge of English.
• Ability to cooperate with clients and build long-term relationships.
• Capacity for quick adaptation to new situations.

Responsibilities

• Advise customers on ordering, delivery, and complaint processes.
• Manage customer orders and monitor re-fulfillment.
• Plan and coordinate deliveries with customers.
• Register and manage customer complaints.

Skills

Fluent German (C1)

Good knowledge of English (B2)

Communication skills

IT systems knowledge

Job description

Customer Service Representative with German -7.500 - 8.300 brutto

JOIN MICHELIN

DEVELOP YOUR CAREER WITH US!

Location and Employment

Warsaw

Type of employment: Employment contract

WE OFFER:

• Interesting work in an international team, dealing with clients from a large part of Europe
• Professional development opportunities, including the development of linguistic skills
• Stable employment conditions
• Rich package of social benefits, including: Luxmed medical care, co-financing of the Multisport card, access to various benefits via the MyBenefit card, attractive bonuses, co-financing of meals via the lunch card, the possibility of participation in the "Tyres for the Team" program
• Work in a new office in an attractive location in a hybrid system

WHAT YOU WILL DO

• Advise customers on ordering, delivery and complaint process
• Manage customer orders and monitor the re fulfilment
• Plan and coordinate deliveries with customers
• Register and manage customer complaints

WE ARE EXPECTING:

• Fluent German (C1)
• Good knowledge of English (B2)
• The ability to cooperate with clients and build long-term relationships
• Good communication
• Capacity to quick adaption to a new situation
• IT systems knowledge