German-speaking Customer Success & Orders (Hybrid)

Randstad; Województwo mazowieckie; Ibrido; PLN 67.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Contract of employment

Hybrid work

Private healthcare

Life insurance

Lunch card

Sports card

Cafeteria platform

Holiday co-financing

Kids' summer camp co-financing

Christmas gifts

Legimi platform access

Employee discounts

Descrizione del lavoro

Randstad Polska Sp. z o.o. is seeking a German-speaking Customer Service professional for our Warsaw hub. You will handle B2B inquiries, manage forecasts and orders, and coordinate with logistics to ensure timely deliveries.

Fluency in German and English (B22) is required, with French as a plus. The role offers a hybrid work model, private healthcare, and life insurance as part of the benefits package.

Competenze

• German and English at B2 level or higher are required.
• French knowledge is a plus.
• Eligible to live and work in Poland.

Mansioni

• Be the main contact for B2B customers, including large accounts.
• Manage the full customer journey: forecast checks, order processing, and liaising with logistics to ensure on-time delivery.
• Act as a problem-solver and collaborate with sales or supply teams to resolve issues quickly.
• Build strong, long-term relationships and ensure an excellent customer experience.
• Utilize the company’s digital tools to perform duties efficiently.

Conoscenze

German language (B2+)

English language (B2+)

French knowledge (bonus)

Strumenti

CRM systems

Descrizione del lavoro

Randstad Polska Sp. z o.o. is seeking a German-speaking Customer Service professional for our Warsaw hub. You will handle B2B inquiries, manage forecasts and orders, and coordinate with logistics to ensure timely deliveries.

Fluency in German and English (B22) is required, with French as a plus. The role offers a hybrid work model, private healthcare, and life insurance as part of the benefits package.