German-Speaking Customer Operations Specialist (Hybrid)

Randstad Polska; Warszawa; Híbrido; PLN 56.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life insurance

Lunch card

Sports card

Co-financing for kids' summer camps

Christmas gifts

Free Legimi access

Discount on company products

Descripción de la vacante

Randstad Polska is seeking a Customer Service Representative with German in Warsaw. You will be the main contact for B2B customers with a focus on building strong relationships and ensuring timely deliveries.

A fluent German (min B2) and good English are required, with French knowledge considered a plus. The role offers a hybrid work model with a company that values long-term client partnerships and a proactive, solution-driven mindset.

Formación

• Fluent German and English, min B2 in both languages.
• Poland work eligibility.
• Previous experience in Customer Service / Order Management.
• Willingness to work with B2B clients and build long-term relations.

Responsabilidades

• Be the main contact for B2B customers (large companies).
• Manage the full customer journey: check forecasts, process orders, coordinate with logistics to ensure on-time delivery.
• Act as a problem-solver, coordinating with sales or supply to resolve issues quickly.
• Build strong relationships and ensure an excellent customer experience.
• Use a wide ecosystem of modern digital tools to support the role.

Conocimientos

German language

English language

French (nice to have)

Customer service

Descripción del empleo

Randstad Polska is seeking a Customer Service Representative with German in Warsaw. You will be the main contact for B2B customers with a focus on building strong relationships and ensuring timely deliveries.

A fluent German (min B2) and good English are required, with French knowledge considered a plus. The role offers a hybrid work model with a company that values long-term client partnerships and a proactive, solution-driven mindset.