German-Speaking Client Support Agent – Athens On-Site

WW Talents; Łódź; On-site; PLN 92,000 - 114,000; Full time

Benefits offered by this job

Relocation package

Hotel accommodation

Flight ticket

Airport pickup

Bonuses

Job summary

WW Talents is seeking a German-speaking Customer Service Representative in Athens, Greece. You will support premium brands via German, handling inquiries and resolving issues across phone, email, and chat in a multicultural environment.

The role is on-site (Piraeus, Athens) with rotating shifts and occasional weekends. Relocation package includes hotel accommodation, real estate fees, flight, and airport pickup. Competitive bonuses are included.

Qualifications

• German language proficiency at C1/C2 level.
• Good English communication skills (B2–C1).
• Experience in customer service preferred but not required.
• Strong problem-solving and communication abilities.

Responsibilities

• Provide German customer service via phone, email, and chat.
• Assist customers with inquiries, orders, and account requests.
• Handle complaints professionally with timely solutions.
• Document interactions in CRM and support systems.
• Deliver friendly, professional, solution‑oriented support.
• Collaborate with internal teams to resolve issues quickly.
• Follow service standards and quality guidelines.
• Maintain high customer satisfaction across channels.

Skills

German language (C1/C2)

English (B2-C1)

Customer service

Job description

WW Talents is seeking a German-speaking Customer Service Representative in Athens, Greece. You will support premium brands via German, handling inquiries and resolving issues across phone, email, and chat in a multicultural environment.

The role is on-site (Piraeus, Athens) with rotating shifts and occasional weekends. Relocation package includes hotel accommodation, real estate fees, flight, and airport pickup. Competitive bonuses are included.