Front of House & Guest Services Coordinator

Jones Lang LaSalle Incorporated; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Benefit Systems

Private healthcare

Life insurance

Job summary

JLL in Warsaw is seeking a proactive Front of House/Receptionist to greet visitors, manage inquiries, and coordinate daily office operations. The role requires strong customer service, reliability, and the ability to multitask in a fast-paced multinational environment.

You will welcome clients, handle calls and emails, manage room bookings, security protocols, and support facilities with a focus on service excellence and smooth daily operations. Fluency in English and Polish is essential.

Qualifications

• Experience in corporate or hotel reception.
• Fluent in English and Polish, written and spoken.
• Independent, self-managing worker with strong organization.

Responsibilities

• Greet, assist and direct candidates, new hires, visitors, and the general public
• Handle telephone, email, and other queries professionally
• Administer parking spaces for visitors and employees
• Arrange taxis for client staff and visitors as requested
• Book onsite meeting rooms and organize hospitality according to site procedures
• Register and distribute documents per local procedures
• Coordinate local events and travel arrangements as required
• Perform additional administrative tasks as needed
• Liaise with site managing agent and security personnel
• Maintain high level of security awareness and knowledge of emergency procedures
• Issue ID and access badges for new hires/vendors/visitors and maintain accurate records
• Monitor and maintain office and badge consumables within agreed stock levels
• Maintain security sign-in protocols
• Conduct site inductions for new starters and provide first-line support for concerns
• Actively support JLL’s Quality Management program
• Conduct daily meeting room and office checks
• Prepare and serve refreshments, manage catering setup and clearance
• Manage all Facilities helpdesk requests and liaise with service providers
• Handle incoming and outgoing mail according to established procedures
• Assist in coordinating repairs and maintenance of office equipment
• Manage office supplies ordering process
• Maintain accurate and updated seating plans
• Ensure detailed handover for responsibilities during absences

Job description

JLL in Warsaw is seeking a proactive Front of House/Receptionist to greet visitors, manage inquiries, and coordinate daily office operations. The role requires strong customer service, reliability, and the ability to multitask in a fast-paced multinational environment.

You will welcome clients, handle calls and emails, manage room bookings, security protocols, and support facilities with a focus on service excellence and smooth daily operations. Fluency in English and Polish is essential.