Facilities Coordinator

JLL; Kraków; Hybrid; PLN 72,000 - 100,000; Full time

Benefits offered by this job

Private healthcare

Cafeteria system

Life insurance

Employee assistance program

Job summary

JLL Kraków is seeking a Facilities Coordinator to join our Integrated Facilities Management team. You’ll support the Facilities Manager with operational activities, vendor oversight, procurement, and helpdesk functions, while providing essential administrative support to the team.

You’ll contribute to safety, cost control, and service delivery by coordinating contractors, maintaining premises, and assisting with reporting and compliance in a dynamic facility environment.

Qualifications

• Background in facilities management, property management, hospitality, or related operational field.
• Knowledge of occupational health and safety requirements and vendor management practices.
• Experience with procurement and contractor oversight.

Responsibilities

• Deliver on-site service to clients and stakeholders, meeting expectations.
• Support management and oversight of contractors and vendors to ensure quality.
• Assist with procurement and vendor selection; monitor performance.
• Conduct site inspections and safety audits to ensure compliance.
• Manage purchase orders and support budgeting and reporting.
• Maintain premises and implement cost-saving and service-improvement initiatives.
• Support risk management, business continuity, and incident reporting.
• Assist with regular reporting and KPI/SLA tracking.

Skills

Facilities management

Vendor management

Health & safety

Building systems knowledge

Communication skills

Problem solving

Budget awareness

Job description

We are looking for a Facilities Coordinator for our Integrated Facilities Management business line.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Location

Krakow, Poland

Role Purpose

An exciting opportunity has arisen for a Facilities Coordinator to join JLL’s Integrated Facilities Management business. The Facilities Coordinator will assist the Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support to the team.

What You’ll Do

• Deliver outstanding service to on-site clients and stakeholders, ensuring their expectations are consistently exceeded
• Support the management and oversight of contractors and vendors to maintain high standards of work quality and service delivery
• Assist with procurement activities, including vendor selection and ongoing performance monitoring
• Conduct regular site inspections and safety audits to ensure compliance with health and safety procedures and building standards
• Manage purchase orders accurately in JLL systems and support financial processes to maintain budget control and reporting accuracy
• Maintain premises in excellent condition, implementing best practice operations and identifying opportunities for cost reduction and service improvement
• Contribute to risk management initiatives, including business continuity planning and incident reporting procedures
• Support the delivery of regular reporting packages and ensure all key performance indicators and service level agreements are met

What We’re Looking For

• Background in facilities management, property management, hospitality, or a related operational field
• Knowledge of occupational health and safety requirements, critical facilities operations, and vendor management practices
• Technical awareness of building systems such as HVAC, chillers, fire protection, electrical and mechanical systems, or building management systems
• Strong problem-solving skills with the ability to navigate ambiguity and deliver practical solutions in dynamic environments
• Excellent communication and interpersonal skills, with the ability to engage confidently with clients, team members, and external vendors
• Self-motivated, energetic, and goal-oriented mindset with a focus on achieving performance targets
• Flexibility and adaptability to respond effectively to changing priorities and manage multiple tasks simultaneously
• Collaborative team player with a client-first approach and commitment to delivering high-quality service

What You Can Expect From Us

Competitive Rewards & Benefits: Permanent contract, private healthcare, cafeteria system, life insurance, and employee assistance program

Flexible Work Environment: Hybrid working model

Career Development & Growth: Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training

Stability & Recognition: 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies

Inclusive & Supportive Culture: Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives

Global Perspective: 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities