Receptionist

Jones Lang LaSalle Incorporated; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Benefit Systems

Private healthcare

Life insurance

Job summary

JLL in Warsaw is seeking a proactive Front of House/Receptionist to greet visitors, manage inquiries, and coordinate daily office operations. The role requires strong customer service, reliability, and the ability to multitask in a fast-paced multinational environment.

You will welcome clients, handle calls and emails, manage room bookings, security protocols, and support facilities with a focus on service excellence and smooth daily operations. Fluency in English and Polish is essential.

Qualifications

• Experience in corporate or hotel reception.
• Fluent in English and Polish, written and spoken.
• Independent, self-managing worker with strong organization.

Responsibilities

• Greet, assist and direct candidates, new hires, visitors, and the general public
• Handle telephone, email, and other queries professionally
• Administer parking spaces for visitors and employees
• Arrange taxis for client staff and visitors as requested
• Book onsite meeting rooms and organize hospitality according to site procedures
• Register and distribute documents per local procedures
• Coordinate local events and travel arrangements as required
• Perform additional administrative tasks as needed
• Liaise with site managing agent and security personnel
• Maintain high level of security awareness and knowledge of emergency procedures
• Issue ID and access badges for new hires/vendors/visitors and maintain accurate records
• Monitor and maintain office and badge consumables within agreed stock levels
• Maintain security sign-in protocols
• Conduct site inductions for new starters and provide first-line support for concerns
• Actively support JLL’s Quality Management program
• Conduct daily meeting room and office checks
• Prepare and serve refreshments, manage catering setup and clearance
• Manage all Facilities helpdesk requests and liaise with service providers
• Handle incoming and outgoing mail according to established procedures
• Assist in coordinating repairs and maintenance of office equipment
• Manage office supplies ordering process
• Maintain accurate and updated seating plans
• Ensure detailed handover for responsibilities during absences

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We help our people thrive, grow meaningful careers and find a place where they belong.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

Key Responsibilities

• Greet, assist and direct candidates, new hires, visitors, and the general public
• Handle telephone, email, and other queries professionally
• Administer parking spaces for visitors and employees
• Arrange taxis for client staff and visitors as requested
• Book onsite meeting rooms and organize hospitality according to site procedures
• Register and distribute documents per local procedures
• Coordinate local events and travel arrangements as required
• Perform additional administrative tasks as needed
• Liaise with site managing agent and security personnel
• Maintain high level of security awareness and knowledge of emergency procedures
• Issue ID and access badges for new hires/vendors/visitors and maintain accurate records
• Monitor and maintain office and badge consumables within agreed stock levels
• Maintain security sign-in protocols
• Conduct site inductions for new starters and provide first-line support for concerns
• Actively support JLL’s Quality Management program
• Conduct daily meeting room and office checks
• Prepare and serve refreshments, manage catering setup and clearance
• Manage all Facilities helpdesk requests and liaise with service providers
• Handle incoming and outgoing mail according to established procedures
• Assist in coordinating repairs and maintenance of office equipment
• Manage office supplies ordering process
• Maintain accurate and updated seating plans
• Ensure detailed handover for responsibilities during absences

What You’ll Receive

• Employment contract
• Competitive benefits package including Benefit Systems, private healthcare, and life insurance
• Opportunity to work in a professional, stimulating, and challenging multinational environment
• Clear long-term career progression opportunities
• Freedom to demonstrate your own initiatives
• Access to comprehensive training and development programs
• Friendly and supportive company culture

What the job involves

• Cover Front of House and Reception services with our Client’s office.
• Welcome Meet and greet for all visitors and clients
• Assist with internal/External bookings as required with full meeting room accountability. Ensuring that all meeting rooms, services, VC, facilities, and public areas are set and maintained to the expected standards.
• Ownership and ability to facilitate room set-ups - including moving flexible furniture
• Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking
• Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required
• Maintain a strong awareness of business activity & communicate all updates with regional team members.

Skills & Experience

• Experience working within a Corporate or Hotel Reception environment
• Independent and self-managing worker
• Strong customer service skills- a great networker!
• Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
• Ability to use initiative and remain calm under pressure.
• A strong team player with the ability to multitask & prioritise work commitments.
• Flexible approach to departmental requirements.
• Good educational background & a solid command of written & spoken English and Polish

Location

On-site -Warsaw, POL

Jones Lang LaSalle ('JLL') is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail].