French-Speaking Order Management Specialist

Philips; Łódź; Hybrid; PLN 71,000 - 95,000; Full time

Benefits offered by this job

Annual bonus

Private medical care

Benefits system cards

Philips product discount

Hybrid work

Training programs

Employee Assistance Program

Job summary

Philips in Poland seeks an Order Management Specialist with French to ensure accurate order entry and smooth end-to-end delivery. You will work with key stakeholders across departments, resolve customer inquiries, and foster strong client relationships.

A proactive mindset and logistics knowledge are valued. You will join a team that values collaboration, growth, and service excellence, with hybrid office-based work and a competitive salary package.

Qualifications

• Bachelor’s degree or vocational degree with relevant work experience.
• Previous experience in Order Management is a strong plus.
• Very good knowledge of MS Office and operating systems.
• English B2 level and French C1 level required or strongly preferred.

Responsibilities

• Accurate and timely order entry in SAP.
• Coordinate the end-to-end order delivery process.
• Collaborate with Key Account Managers, Fulfillment Managers, Demand Planners, Warehouse, Carriers and Accounting.
• Investigate and resolve customer queries promptly.
• Build and maintain strong customer relationships.
• Participate in process improvement projects.

Skills

Customer service

Problem solving

Communication

French (C1)

Education

Bachelor’s degree or vocational degree

Tools

MS Office

Job description

Philips in Poland seeks an Order Management Specialist with French to ensure accurate order entry and smooth end-to-end delivery. You will work with key stakeholders across departments, resolve customer inquiries, and foster strong client relationships.

A proactive mindset and logistics knowledge are valued. You will join a team that values collaboration, growth, and service excellence, with hybrid office-based work and a competitive salary package.