Order Management Specialist DACH -fixed term (all genders)

Philips; Polska; Hybrid; PLN 71,000 - 95,000; Full time

Benefits offered by this job

Hybrid model of working

Annual bonus based on performance

Private medical care with option to +1

Benefit System cards

Discount for Philips products

Training & development opportunities

Healthy lifestyle in the office

Employee Assistance Program

Job summary

Philips is seeking an Order Management Specialist for the DACH region on a fixed-term basis. You will oversee complex health system orders, manage end-to-end processes, and coordinate with multiple internal teams to ensure accurate bookings and timely updates.

Strong communication and problem-solving abilities are essential. The role offers hybrid work with a competitive base salary in PLN and eligibility for an annual incentive based on performance and company results.

Qualifications

• Experience in Supply Chain or Logistics, especially Order Management.
• Fluent English (B2 or higher).
• Nice to have SAP knowledge.
• Strong problem-solving and organizational skills.
• Team player with good communication.

Responsibilities

• Manage complex orders using SAP and supporting tools.
• Own end-to-end order process: booking, changes, pricing information, returns, complaints.
• Communicate with Key Account Managers, Project Managers, Production Planning, and Warehouse teams.
• Report and monitor order book in ICS/SOx compliant manner.

Skills

Order management

Stakeholder communication

Problem solving

Teamwork

Tools

SAP

Job description

Job TitleOrder Management Specialist DACH -fixed term (all genders)Job Description

Join our Order Management team and be responsible for managing orders for Health System products on DACH market.

Your role:

• Managing complex orders with the use of SAP and other supporting tools
• Being responsible for end-to-end process: order booking, order changes, product & pricing information, handling complaints, return process
• Maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning, Warehouse team and other departments within Philips)
• Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx)

You're the right fit if:

• You have some experience within Supply Chain (especially Order Management) or Logistics
• You speak fluent English language (B2 level or higher)
• You have knowledge of SAP - nice to have
• You are an excellent problem solver and have good organization skills
• You are a team player with good communication skills

Compensation & benefits

Doing meaningful work should come with fair, transparent rewards. The annual base salary range for this role is 71,200 PLN – 94,933 PLN. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience, and the responsibility you'll have in this role, alongside internal equity and local market considerations.

This role is eligible for an annual incentive, with your rewards linked to both individual performance and company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision.

Benefits include:

hybrid working, paid time off, health and wellbeing benefits, diversity & inclusion initiatives, and learning and development opportunities.

Benefits:

• Hybrid model of working
• Annual bonus based on performance achieved
• Private medical care with the option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips

Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.

#LI-EU