Order Management Specialist (all genders)

Philips; Łódź; Hybrid; PLN 71.000 - 95.000; Vollzeit

Zusammenfassung

Philips is seeking an Order Management Specialist to own the end-to-end order journey, collaborating with cross-functional teams to ensure timely delivery for hospitals and customers.

You will work with SAP and other Order Management tools, coordinating with Key Account Managers, Project Managers, and Planning teams to provide excellent service and proactive issue resolution.

Qualifikationen

• Bachelor’s degree in Business, Supply Chain, Operations or similar.
• Fluent English, ideally B2+.
• Strong problem-solving and organizational skills.
• Confidence working with multiple stakeholders.
• Good Excel skills.
• Supply Chain, Logistics or Order Management experience is a plus.
• SAP experience is an advantage.

Aufgaben

• Own complex orders from intake through delivery and returns.
• Work with SAP and other Order Management tools.
• Coordinate with Key Account Managers, Project Managers, Production Planning and other teams.
• Provide excellent customer service and proactively solve issues.
• Monitor the order book and ensure accurate, compliant execution.

Kenntnisse

Fluent English

Problem-solving

Organizational skills

Stakeholder management

Ausbildung

Business / Supply Chain / Operations degree

Tools

SAP

Excel

Jobbeschreibung

Job Title

Order Management Specialist (all genders)

Job Description

Join our Order Management team and work with some of the best-known solutions in the Philips Health Systems portfolio.

Your role goes far beyond processing orders. You will manage the complete order journey, collaborate with teams across Philips and help ensure that our healthcare solutions reach hospitals and customers smoothly and on time.

What you’ll do:

• Own complex orders from intake through delivery and returns.
• Work with SAP and other Order Management tools.
• Coordinate with Key Account Managers, Project Managers, Production Planning and other teams.
• Provide excellent customer service and proactively solve issues.
• Monitor the order book and ensure accurate, compliant execution.

What you bring:

• Bachelor’s degree in Business, Supply Chain, Operations or similar.
• Fluent English, ideally B2+.
• Strong problem-solving and organizational skills.
• Confidence working with multiple stakeholders.
• Good Excel skills.
• Supply Chain, Logistics or Order Management experience is a plus.
• SAP experience is an advantage.

Compensation & benefits
Doing meaningful work should come with fair, transparent rewards. The annual base salary range for this role is 71,200 PLN – 94,933 PLN. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience, and the responsibility you'll have in this role, alongside internal equity and local market considerations.
This role is eligible foran annual incentive, with your rewards linked to both individual performance and company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision. Benefits include:hybrid working, paid time off, health and wellbeing benefits, diversity & inclusion initiatives, and learning and development opportunities.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.