Exchange Support Engineer — Microsoft 365 + SQL (Kraków Onsite)
Braver IT S.A.
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Benefits offered by this job
Job summary
Braver IT S.A. is seeking a hands-on Technical Support specialist to provide expert assistance for Microsoft 365 and Exchange environments in Kraków. You will troubleshoot, diagnose, and resolve complex incidents while maintaining clear communication with customers.
The role requires 1-3+ years in technical support, strong English skills, and the ability to work onsite five days a week. You’ll collaborate with an international team and gain exposure to advanced Microsoft technologies and hybrid
Qualifications
- 1-3+ years of experience in Technical Support.
- Experience with Microsoft Exchange / Exchange Online / Microsoft 365.
- Knowledge of MS SQL Server / SQL Database Administration.
- Strong troubleshooting and analytical skills.
- Excellent spoken and written English.
- Good customer-facing and communication skills.
- Willingness to work 5 days/week onsite in Kraków.
Responsibilities
- Provide technical support for Microsoft 365 and Exchange environments.
- Troubleshoot and resolve complex technical issues.
- Analyze logs and diagnose incidents.
- Communicate with customers via phone and email.
- Document issues, solutions and troubleshooting steps.
- Collaborate with internal technical teams and accelerate complex cases when needed.
Skills
Tools
Job description
Braver IT S.A. is seeking a hands-on Technical Support specialist to provide expert assistance for Microsoft 365 and Exchange environments in Kraków. You will troubleshoot, diagnose, and resolve complex incidents while maintaining clear communication with customers.
The role requires 1-3+ years in technical support, strong English skills, and the ability to work onsite five days a week. You’ll collaborate with an international team and gain exposure to advanced Microsoft technologies and hybrid
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
