Technical Support Engineer (Security) @ Braver IT S.A.

Braver IT S.A.; Kraków; On-site; PLN 89,000 - 156,000; Full time

Benefits offered by this job

Long-term cooperation with possible 2x

Work with modern Microsoft Security

International technical environment

Job summary

Braver IT S.A. in Kraków is seeking a Technical Support Specialist with 1+ year of experience in security-focused roles to join our Microsoft Security team.

You will troubleshoot across cloud, endpoint, server and network environments and assist with onboarding, deployment and configuration of security solutions. The ideal candidate has knowledge of Windows 10 Security Stack, Active Directory, Microsoft 365 Defender and Azure, strong troubleshooting skills, fluent English, and is willing to work

Qualifications

• 1+ years of experience in Technical Support, Network Security or Systems Administration.
• Experience with at least 2 Microsoft Security technologies.
• Knowledge of Windows 10 Security Stack, NextGen AV and ASR.
• Experience with Active Directory.
• Knowledge of Microsoft 365 Defender.
• Experience with Windows Server / Windows Client.
• 1+ year of cloud experience, preferably Azure.
• Strong troubleshooting skills.
• Good spoken and written English.
• Willingness to work onsite in Kraków (5 days/week).

Responsibilities

• Provide technical support for Microsoft Security solutions.
• Troubleshoot issues across cloud, endpoint, server and network environments.
• Analyze logs and diagnose technical problems.
• Support onboarding, deployment and configuration of security solutions.
• Create technical documentation and troubleshooting guides.
• Collaborate with internal technical teams.

Skills

Technical Support

Network Security

Systems Administration

Microsoft Security

Windows Security Stack

Active Directory

Microsoft 365 Defender

Windows Server/Client

Cloud (Azure)

Troubleshooting

English

Onsite Kraków

Defender for Endpoint

Defender for Identity

Defender for Cloud Apps

Azure / Entra ID

Cloud & Hybrid

Job description

• 1+ years of experience in Technical Support, Network Security or Systems Administration
• Experience with at least 2 Microsoft Security technologies
• Knowledge of Windows 10 Security Stack, NextGen AV and ASR
• Experience with Active Directory
• Knowledge of Microsoft 365 Defender
• Experience with Windows Server / Windows Client
• 1+ year of cloud experience, preferably Azure
• Strong troubleshooting skills
• Good spoken and written English
• Willingness to work 5 days/week onsite in Kraków

Nice to have

• Microsoft Defender for Endpoint
• Microsoft Defender for Identity
• Microsoft Defender for Cloud Apps
• Azure / Entra ID
• Cloud security / hybrid environments

We offer

• Long-term cooperation with possible extension
• Work with modern Microsoft Security technologies
• International technical environment

[Provide technical support for Microsoft Security solutions, Troubleshoot issues across cloud, endpoint, server and network environments, Analyze logs and diagnose technical problems, Support onboarding, deployment and configuration of security solutions, Create technical documentation and troubleshooting guides, Collaborate with internal technical teams]

Requirements: Technical Support, Network Security, System Administration, Microsoft Security Technologies, Windows 10 Security Stack, NextGen AV, ASR, Active Directory, Microsoft 365 Defender, Windows Server, Windows Client, Troubleshooting skills, Microsoft Defender for Endpoint, Microsoft Defender for Identity, Microsoft Defender for Cloud Apps, Azure, Entra ID, Cloud security, Hybrid Environments