Dutch IT Support Specialist - Tech & Access Expert

HeadHR; Kraków; On-site; PLN 40,000 - 60,000; Full time

Job summary

HeadHR is seeking an IT Support Specialist fluent in Dutch to provide technical assistance for workplace technology operations. You will offer first-line support across various platforms and ensure timely resolution of technical incidents.

Ideal candidates should have at least 2 years of IT support experience, a good knowledge of Windows and Microsoft 365, and excellent problem-solving skills. Join a dynamic environment in Kraków, Poland!

Qualifications

• Minimum 2 years of experience in IT Support, Service Desk, Help Desk, or a similar role.
• Good knowledge of Windows operating systems and Microsoft 365.
• Strong problem-solving and communication skills.

Responsibilities

• Providing first-line technical support via phone, email, and ticketing systems.
• Troubleshooting hardware, software, and access-related issues.
• Installing and configuring laptops, desktops, and peripheral devices.

Skills

Fluency in Dutch (C1)

Good command of English (B2 or higher)

Problem-solving skills

Customer-focused attitude

Tools

Microsoft 365

Ticketing Systems

Active Directory

Job description

HeadHR is seeking an IT Support Specialist fluent in Dutch to provide technical assistance for workplace technology operations. You will offer first-line support across various platforms and ensure timely resolution of technical incidents.

Ideal candidates should have at least 2 years of IT support experience, a good knowledge of Windows and Microsoft 365, and excellent problem-solving skills. Join a dynamic environment in Kraków, Poland!