Event Operations Manager

Zohorecruit; Polska; Hybrid; PLN 215,000 - 293,000; Full time

Job summary

Level Up Talent Solutions is seeking a Lean-Pro Event Operations Manager to support a growing U.S.-based events company that partners with local restaurants, vendors, and brands.

You will oversee event timelines, vendor coordination, logistics, ticketing updates, and on-site readiness, while maintaining clear communication with internal teams. The ideal candidate is highly organized, detail-oriented, with strong English skills and the ability to manage multiple events and deadlines.

Qualifications

• Strong English communication skills, both written and verbal.
• Ability to manage multiple events, timelines, vendors, and deadlines.

Responsibilities

• Support and manage event planning and operational details from start to finish.
• Coordinate with vendors, partners, and internal team members to collect information, confirm requirements, and keep deadlines on track.
• Manage communication tracking for vendors, partners, outstanding items, confirmations, payments, COIs, logos, product commitments, and event requirements.
• Oversee event timelines, task lists, logistics, supplies, staffing notes, check-in preparation, and day-of readiness with the onsite team.
• Maintain event details, ticket information, pricing, FAQs, and related updates on the ticketing platform and website.
• Create, manage, and monitor Google Forms for vendor participation, volunteer sign-ups, feedback, confirmations, and other event needs.
• Keep the company’s event planning tool updated with event tasks, timelines, contacts, notes, and key information.
• Organize Google Drive folders, files, vendor documents, forms, logos, event materials, and promotional assets.
• Coordinate event materials such as passports, signage, vendor information, check-in materials, and other operational assets.
• Support customer service needs related to ticketing, event details, refunds, transfers, and participant questions.
• Maintain Google Calendar deadlines, meetings, vendor calls, reminders, and key event dates.
• Communicate with the internal team through Slack and provide updates on event progress, risks, deadlines, and changes.
• Identify potential delays, missing information, or operational issues and escalate them when needed.
• Support general administrative, research, data entry, and operations tasks that help keep events moving forward.

Skills

Excellent English communication

Organizational skills

Multi-event management

Proactive problem solving

Tools

Google Apps

Slack

Ticketing platforms (e.g. Eventbrite)

Job description

At Level Up Talent Solutions, we believe great work starts with feeling supported, trusted, and valued.

We are a people-focused talent company that connects skilled professionals with meaningful long-term opportunities. Our goal is to create an environment where you can do your best work, continue growing, and feel confident in the role you play within a team.

When you join Level Up Talent Solutions , you are not just filling a position. You are becoming part of a community that values clear communication, consistency, and mutual respect. We work closely with you to understand your strengths, your experience, and the type of work environment where you can thrive.

We support our talents through structured onboarding, ongoing guidance, and realistic expectations. You will always know what success looks like and who to turn to when you need support. We believe that when talents feel aligned and empowered, everyone succeeds.

At Level Up Talent Solutions, growth is not only about skills. It is about confidence, stability, and building a career you can be proud of.

We are here to help you level up.

Job Description

This is a remote position.

Job Overview

Level Up Talent Solutions is looking for a Lean-Pro Event Operations Manager to support a growing U.S.-based events company that creates hyper-localized community experiences with local restaurants, vendors, and brand partners.

This role will help manage the planning and operational details of events from start to finish. The Event Operations Manager will oversee event timelines, vendor coordination, logistics, ticketing updates, internal communication, event materials, and task tracking to help ensure each event is organized, on schedule, and ready for successful execution.

The ideal candidate is highly organized, proactive, detail-oriented, and comfortable managing multiple events, moving parts, vendors, and deadlines at once.

Responsibilities

• Support and manage event planning and operational details from start to finish
  
• Coordinate with vendors, partners, and internal team members to collect information, confirm requirements, and keep deadlines on track
  
• Manage communication tracking for vendors, partners, outstanding items, confirmations, payments, COIs, logos, product commitments, and event requirements
  
• Oversee event timelines, task lists, logistics, supplies, staffing notes, check-in preparation, and day-of readiness with the onsite team
  
• Maintain event details, ticket information, pricing, FAQs, and related updates on the ticketing platform and website
  
• Create, manage, and monitor Google Forms for vendor participation, volunteer sign-ups, feedback, confirmations, and other event needs
  
• Keep the company’s event planning tool updated with event tasks, timelines, contacts, notes, and key information
  
• Organize Google Drive folders, files, vendor documents, forms, logos, event materials, and promotional assets
  
• Coordinate event materials such as passports, signage, vendor information, check-in materials, and other operational assets
  
• Support customer service needs related to ticketing, event details, refunds, transfers, and participant questions
  
• Maintain Google Calendar deadlines, meetings, vendor calls, reminders, and key event dates
  
• Communicate with the internal team through Slack and provide updates on event progress, risks, deadlines, and changes
  
• Identify potential delays, missing information, or operational issues and escalate them when needed
  
• Support general administrative, research, data entry, and operations tasks that help keep events moving forward
  

Requirements

Qualifications

• At least 1 year of experience in event operations, project management, operations coordination, event planning, virtual assistance, or a similar role
  
• Strong English communication skills, both written and verbal
  
• Comfortable communicating with vendors, customers, partners, and internal team members
  
• Strong organizational skills with the ability to manage multiple events, timelines, vendors, and deadlines at once
  
• Able to take ownership of tasks and follow through until completion
  
• Comfortable working with Google Apps, including Gmail, Google Drive, Google Sheets, Google Forms, and Google Calendar
  
• Experience using Slack or similar team communication platforms
  
• Able to learn ticketing platforms, event planning tools, and proprietary systems quickly
  
• Detail-oriented when managing event information, vendor requirements, ticketing details, and operational records
  
• Proactive, resourceful, and comfortable problem-solving in a fast-moving environment
  
• Able to work independently while keeping leadership and the team updated
  

Nice to Have

• Experience in event planning, hospitality, restaurants, local businesses, sales, marketing, or community events
  
• Experience using ticketing platforms similar to Eventbrite
  
• Experience with Adobe Photoshop or Illustrator
  
• Experience managing vendor communication, event timelines, supplies, staffing notes, or event execution checklists