Remote Event Operations Coordinator

Zohorecruit; Polska; Hybrid; PLN 156,000 - 235,000; Full time

Job summary

Level Up Talent Solutions is seeking a Lean-Pro Event Operations Assistant to support a US-based events company and manage vendor communications, ticketing updates, event tracking, Google Forms, file organization, and internal coordination.

The ideal candidate is organized, detail-oriented, reliable, and comfortable supporting multiple events, deadlines, and communication threads in a remote environment.

Qualifications

• Experience in administrative support, virtual assistance, customer service, event support, operations support, or a similar role.
• Strong English communication skills, both written and verbal.
• Professional communication with vendors, customers, and internal team members.
• Highly organized with ability to manage multiple tasks, details, deadlines, and follow-ups.
• Familiar with Google Apps (Gmail, Drive, Sheets, Forms, Calendar).
• Experience using Slack or similar team communication platforms.
• Able to learn ticketing platforms, event planning tools, and internal systems quickly.
• Detail-oriented with updating event details, vendor records, customer requests, and file organization.
• Reliable, proactive, and able to work independently in a remote setup.
• Comfortable supporting a growing, fast-moving, collaborative team.

Responsibilities

• Support vendor communication through email, including follow-ups, information collection, deadline reminders, and confirmation tracking.
• Track vendor and partner communication, outstanding items, follow-ups, and event-related deadlines.
• Respond to customer questions and requests via email, including ticketing questions, event details, refunds, transfers, and other participant needs.
• Update event information, ticket details, pricing, FAQs, and other event-related content on the ticketing platform and website.
• Create and manage Google Forms for vendor participation, volunteer sign-ups, feedback, confirmations, and other event needs.
• Maintain organized Google Drive folders, files, documents, logos, forms, vendor details, and event materials.
• Track vendor participation, forms, payments, logos, COIs, product commitments, and other required information.
• Help organize event materials such as passports, signage, vendor information, check-in materials, and promotional assets.
• Communicate with the internal team through Slack and provide updates on event progress, pending items, and important changes.
• Keep event tasks, notes, timelines, contacts, and information updated in the company’s event planning tool.
• Maintain event-related deadlines, meetings, vendor calls, and reminders in Google Calendar.
• Assist with data entry, research, follow-ups, and other administrative tasks as assigned.

Skills

English communication

Organization

Remote work

Customer service

Administrative support

Tools

Google Apps

Slack

Google Drive

Google Sheets

Google Forms

Google Calendar

Ticketing platforms

Job description

Level Up Talent Solutions is seeking a Lean-Pro Event Operations Assistant to support a US-based events company and manage vendor communications, ticketing updates, event tracking, Google Forms, file organization, and internal coordination.

The ideal candidate is organized, detail-oriented, reliable, and comfortable supporting multiple events, deadlines, and communication threads in a remote environment.