ERP Support & Business Analysis Specialist

ASBIS; Województwo mazowieckie; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary package

Continuous professional development

Global interaction with teams

Life events’ gifts and awards

Employee discounts on company products

Job summary

ASBIS is seeking a detail-oriented ERP support and business analysis professional to diagnose incidents, analyze system behavior, and translate business needs into clear technical requirements for the development team.

You will provide first-line ERP support, resolve issues where possible, document recurring problems, test fixes, and collaborate with global teams to improve ERP processes and overall system efficiency.

Qualifications

• Experience with ERP systems in a support, implementation, or admin role.
• Strong analytical mindset and structured troubleshooting approach.
• Ability to identify root causes rather than symptoms.
• Excellent documentation and clear escalation skills.

Responsibilities

• Provide first-line and ongoing ERP system support to users.
• Diagnose incidents and translate business needs into clear requirements for developers.
• Collaborate with business teams to improve ERP processes and efficiency.
• Test bug fixes and new functionality, and document changes.
• Escalate complex cases with precise descriptions to analysts or developers.
• Contribute to ongoing process improvements and knowledge base.

Skills

ERP experience

Analytical thinking

Root cause analysis

Documentation

Tools

ERP software (SAP/Oracle)

Job description

ASBIS is seeking a detail-oriented ERP support and business analysis professional to diagnose incidents, analyze system behavior, and translate business needs into clear technical requirements for the development team.

You will provide first-line ERP support, resolve issues where possible, document recurring problems, test fixes, and collaborate with global teams to improve ERP processes and overall system efficiency.