Turn this role into an interview — a resume and cover letter built around what this employer wants.
Allegro Ltd. in Poland seeks an onboarding and training specialist for Couriers and Carriers to drive performance and service quality. You will conduct classroom sessions on standards, coach field teams, and help shape Allegro One processes.
You will partner with operations, maintain documentation, manage equipment, and contribute to a rich benefits program including training budgets and English lessons. Shift work required; Polish language proficiency is essential to succeed.
Responsible for the efficient onboarding and skill development of new Couriers and Carriers;
Conducting classroom training on our operational standards and service quality;
Analyzing quality metrics and driving performance improvements for Couriers;
Conducting field coaching sessions — accompanying Couriers on their routes to provide real-time feedback and support;
Ensuring the company’s brand image in the field (vehicle condition, branding, Courier uniforms);
Managing operational equipment (scanners, access cards) — from allocation to inventory control;
Maintaining clear and accurate documentation related to training, onboarding, and issued equipment.
Have experience in the courier or logistics industry;
Feel comfortable conducting training and can easily share knowledge;
Stand out with excellent communication skills and the ability to provide constructive feedback;
Are proficient in MS Office and navigate software/applications with ease;
Have communicative Polish skills;
Employment contract;
Rich benefits package: a cafeteria system where you choose what you use (including medical care, sports passes, insurance, and more);
Access to a training budget, internal learning platform, and company-funded English lessons;
Work in a supportive team — we have the best specialists and experts in their fields on board
And that's just the beginning! You can read more about the benefits here .
#goodtobehere means that:
You will shape the experience of millions of customers by influencing new solutions and building Allegro One processes from scratch;
You will learn on the job by working with top experts. You will receive support in continuous improvement and an environment where mistakes are treated as learning opportunities;
You will support the sustainable growth of our business, actively contributing to environmental care.