Danish-Speaking Customer Support Specialist (Katowice)

Concentrix; Chrzanów; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International company experience

Multicultural working environment

Skills development opportunities

Job summary

Concentrix is seeking a Danish-speaking Customer Service Advisor to join an international team in Katowice, Poland. You will support Danish-speaking customers with product and order inquiries, provide information, and help resolve issues in a fast-paced environment.

The role is on-site at the Katowice office, offering a professional multicultural setting and opportunities to develop international work experience. Prior CS experience is advantageous but not required.

Qualifications

• Fluent Danish language skills are required (written and spoken).
• Excellent communication and problem-solving abilities.
• Customer-focused, professional demeanor and strong interpersonal skills.

Responsibilities

• Provide Danish-speaking customer support for questions about products, orders, deliveries and returns.
• Assist customers with product information and troubleshooting.
• Handle customer inquiries and resolve complaints.
• Maintain accurate customer records in internal systems and collaborate with other departments.

Skills

Fluent Danish

Strong communication

Problem-solving

Customer-focused

Independent

Team collaboration

Job description

Concentrix is seeking a Danish-speaking Customer Service Advisor to join an international team in Katowice, Poland. You will support Danish-speaking customers with product and order inquiries, provide information, and help resolve issues in a fast-paced environment.

The role is on-site at the Katowice office, offering a professional multicultural setting and opportunities to develop international work experience. Prior CS experience is advantageous but not required.