Danish-Speaking Customer Support Specialist — Global Tools

Concentrix; Racibórz; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International work experience

Job summary

Concentrix in Katowice is seeking Danish-speaking Customer Service Advisors to support customers with product and order inquiries. You will respond to questions, assist with troubleshooting, and help resolve issues in a fast-paced, international environment.

The role is on-site at our Katowice office, requiring a professional, customer-focused approach and the ability to work independently or as part of a team. Private health insurance is offered along with growth opportunities.

Qualifications

• Fluent Danish written and spoken required.
• Excellent communication and problem-solving abilities.
• Customer-focused with a professional attitude.

Responsibilities

• Provide Danish-speaking customer support.
• Answer questions about products, orders, deliveries, and returns.
• Assist with product-related inquiries and troubleshooting.
• Handle customer complaints and provide solutions.
• Maintain accurate customer data in internal systems.
• Collaborate with other departments to ensure positive experience.

Skills

Fluent Danish

Strong communication

Customer-focused

Independent

Team player

Job description

Concentrix in Katowice is seeking Danish-speaking Customer Service Advisors to support customers with product and order inquiries. You will respond to questions, assist with troubleshooting, and help resolve issues in a fast-paced, international environment.

The role is on-site at our Katowice office, requiring a professional, customer-focused approach and the ability to work independently or as part of a team. Private health insurance is offered along with growth opportunities.