Danish-Speaking Customer Support Specialist - Katowice-based

Concentrix; Elbląg; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International work environment

Career development opportunities

Job summary

Concentrix in Katowice, Poland, is seeking Danish-speaking Customer Service Advisors for an on-site role in the international power tools and equipment sector. You will assist Danish-speaking customers with product information, orders, deliveries, and returns, delivering a high standard of service.

The role emphasizes strong communication, problem solving, and a customer-focused approach. Previous customer service experience is a plus, and you will join an international team in a multicultural

Qualifications

• Fluent Danish written and spoken.
• Strong communication and problem-solving skills.
• Customer-focused and professional approach.
• Ability to work independently and in an international team.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Fluent Danish

Strong communication

Problem-solving

Customer-focused

Independent work

Team collaboration

Job description

Concentrix in Katowice, Poland, is seeking Danish-speaking Customer Service Advisors for an on-site role in the international power tools and equipment sector. You will assist Danish-speaking customers with product information, orders, deliveries, and returns, delivering a high standard of service.

The role emphasizes strong communication, problem solving, and a customer-focused approach. Previous customer service experience is a plus, and you will join an international team in a multicultural